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What is Aquarium Platform?

Aquarium's platform presents a comprehensive solution specifically designed for insurance companies seeking a quick, simple, and effective route to market. Known for delivering quick returns on investment, this platform can be seamlessly integrated into existing IT infrastructures with minimal disruption, and its cloud-based architecture allows for extensive scalability. It features a variety of integrated service components that encompass both technical and functional aspects, providing a complete, end-to-end service offering. A standout capability of the platform is its ability to create a unified view of the customer, capturing interactions across diverse channels such as web, SMS, email, phone, and traditional mail. The system ensures automated engagement across multiple processes, including inquiries, follow-ups, sales, mid-term adjustments, renewals, and claims management. In addition, customer satisfaction is measured through net promoter scores gathered via SMS or email, along with keyword and sentiment analysis to extract more profound insights into customer feedback. This holistic method not only boosts operational efficiency but also cultivates stronger relationships with customers, ultimately leading to enhanced loyalty and retention. By prioritizing these elements, insurance firms can adapt more effectively to market demands and improve their overall service delivery.

What is ALFRED Claims Automation?

Filing claims is often a complex yet vital task that many people, more than 60%, choose to avoid due to its convoluted nature and the significant time it demands. Artivatic has developed a tailored claims platform that addresses the needs of various insurance sectors, allowing companies to provide a seamless digital claims experience, facilitate self-processing, automate assessments, and improve the detection of risks and fraud while also managing claims payments. This innovative platform is designed to meet all your claims-related needs, delivering a fully automated and thorough evaluation process. Whether you're dealing with auto, health, travel, accidental, death, fire, SME, business, or commercial claims, this solution ensures comprehensive coverage. By simplifying the claims mechanism, Artivatic seeks to boost operational efficiency and enhance overall customer satisfaction, paving the way for a more user-friendly experience in the insurance landscape. With such advancements, the future of claims processing looks significantly brighter.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Apache Cassandra
Google Cloud Platform
IBM Cloud
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Database
PostgreSQL

Integrations Supported

Amazon Web Services (AWS)
Apache Cassandra
Google Cloud Platform
IBM Cloud
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Database
PostgreSQL

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

$10/claims/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aquarium Software

Date Founded

2006

Company Location

United Kingdom

Company Website

aqinsure.tech/our-platform/

Company Facts

Organization Name

Artivatic.ai

Date Founded

2017

Company Location

India

Company Website

alfred.artivatic.ai/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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