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What is Arch?

Introducing Arch, the premier software solution for HVAC sales that revolutionizes home assessments and system design, enhancing site visits and significantly increasing conversion rates to propel sales growth. By aggregating data from various sources and local homes, Arch empowers you to outpace your competition. Effectively engage with customers to turn more leads into successful sales. Develop visually engaging proposals that not only boost conversion rates but also nurture stronger connections with your clients. Reduce the time spent on qualifying leads and shift your focus toward installations. Enhance labor efficiency by evaluating homes prior to site visits. Arch is crafted to boost the success of HVAC contractors through comprehensive pre-visit home evaluations, detailed system designs, and rapid proposal generation for improved conversion rates. Leverage real-time assessments and quick system design to turn each service call into a lucrative sales opportunity. Seamlessly integrate the lead capture form into your website to facilitate effortless lead generation, resulting in higher sign-ups and more profitable sales. Your sales representatives can easily tailor design proposals to reflect their individual expertise, ensuring a personalized experience for every client. This groundbreaking software not only simplifies the sales process but also optimizes profitability for HVAC businesses, paving the way for sustainable growth. Moreover, with Arch, you can expect ongoing updates that keep your services aligned with the latest industry trends and customer preferences.

What is ApexChat?

Investing considerable time and resources to attract potential customers to your website is crucial, so it’s essential to gather their information before they exit. Each visitor represents a possible client who is ready to connect with you, and incorporating live chat can effectively close that communication gap. With many websites converting merely 3%-5% of their visitors into actual sales, it is vital to ensure your site does not conform to this trend. We provide personalized solutions by customizing the chat widget's design on your website and tailoring the scripted responses our agents offer. Setting up our live chat feature only takes a few minutes, and our committed support team manages all other aspects. We proactively engage your site visitors, sending qualified leads directly to you in real-time via email, text alerts, or live call connections. Our live chat services cater to a wide range of industries, including personal injury, criminal defense, bankruptcy, family law, and other legal sectors, as well as HVAC, plumbing, roofing, window installation, solar energy, general contracting, and various other home or commercial service fields. By boosting customer engagement through live chat, you can greatly enhance your conversion rates and drive greater success for your business. This proactive approach not only helps in capturing leads but also fosters lasting relationships with potential clients.

Media

Media

Integrations Supported

4D EMR
8am CasePeer
AgencyPlatform
Builder Prime
GrowPath
Law Ruler
Lead Docket
SmartAdvocate

Integrations Supported

4D EMR
8am CasePeer
AgencyPlatform
Builder Prime
GrowPath
Law Ruler
Lead Docket
SmartAdvocate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Arch

Company Location

United States

Company Website

www.getarch.com

Company Facts

Organization Name

ApexChat

Date Founded

2008

Company Location

United States

Company Website

www.apexchat.com

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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