Ratings and Reviews 2 Ratings
Ratings and Reviews 0 Ratings
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What is Assure DeFi?
An effective way to build trust within your community while keeping your identity private is to secure a tailored KYC NFT that represents your project’s brand. This offering comes with a pre-written article for Medium to inform clients, an informative Twitter post detailing your KYC process, and marketing materials that can be utilized across all your social media channels. Additionally, you will receive a comprehensive guide on maximizing the benefits of your KYC through Assure, along with a dedicated webpage on the assuredefi site specifically designed for your initiative. To enhance the security of crypto ventures, a meticulous audit will be performed, examining elements beyond just the code. Utilizing our distinctive point-scoring system, the OPTIX audit assesses crucial factors that contribute to a business's potential for entering the market. Conducting due diligence means carefully reviewing and analyzing data to enable well-informed decisions. Our DILIGENCE reports consolidate all essential business information into an aesthetically pleasing document, equipping you with the necessary tools for effective strategic planning. Ultimately, these resources are designed to bolster your project’s reputation within the cryptocurrency domain, paving the way for greater success and sustainability.
What is Aritic Desk?
Aritic Desk delivers real-time performance insights by evaluating different ticket characteristics, the agents involved, time tracking data, and additional metrics. Rather than relying on manual reports to measure your team's effectiveness with each client or agent, you can foster collaboration and enhance teamwork through immediate chat support. Bid farewell to generic responses and pseudonyms, opting instead for genuine interactions with your clients and agents to provide relevant solutions in real-time. The language widget, available as soon as the app is installed, allows both agents and clients to access support in their preferred language, making communication smoother and more effective. Investigate individual profiles in depth by looking into aspects like the number of tickets created, the originator of each ticket, and their current status in the workflow. Use filters to extract targeted insights, such as identifying which agents are responsible for the most ticket generation or exhibit the highest engagement levels. Aritic Desk is equipped with numerous features that are tailored to improve your online customer interactions, ensuring a fluid experience for both agents and clients. By harnessing these sophisticated tools, you can dramatically boost productivity and enhance customer satisfaction while creating a more engaged support environment. Ultimately, Aritic Desk empowers your team to work more efficiently and connect meaningfully with clients.
Integrations Supported
Amazon Web Services (AWS)
Calendly
ConnectWise Automate
Drift
Infobip
MSG91
Microsoft Dynamics 365
Outgrow
Phonely
PrestaShop
Integrations Supported
Amazon Web Services (AWS)
Calendly
ConnectWise Automate
Drift
Infobip
MSG91
Microsoft Dynamics 365
Outgrow
Phonely
PrestaShop
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Assure DeFi
Company Location
Australia
Company Website
assuredefi.com
Company Facts
Organization Name
Aritic
Date Founded
2015
Company Location
India
Company Website
aritic.com/aritic-desk/features/
Categories and Features
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management