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ScreenMeetScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
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What is Astek?
We provide comprehensive support to our key account clients in crafting their digital transformation strategies, in addition to research, development, and innovation frameworks. Our presence across all continents allows us to deliver our expertise and solutions on a global scale. By integrating innovative methodologies and advanced technologies, we enable organizations to quickly benefit from a successful digital transformation within their environments, equipping teams with tools that enhance interactivity, collaboration, and seamless information sharing. Moreover, crucial systems like embedded systems are advancing to become more complex, interconnected, and efficient than in the past. These systems are now enhanced with state-of-the-art technologies, such as artificial intelligence and edge computing, allowing them to conduct self-diagnostics effectively. The critical skills necessary for developing and managing these intricate embedded hardware and software systems, along with remote middleware and communication networks, are increasingly accessible, empowering businesses to flourish in a progressively digital marketplace. In addition, this degree of adaptability is essential as companies strive to keep pace with the fast-evolving technological landscape, ensuring they remain competitive and innovative.
What is Altair SmartWorks?
As organizations embark on their IoT (Internet of Things) digital transformation journeys, some opt for the immediate advantages of turnkey PaaS solutions, while others prefer the adaptability of customizable options that seamlessly fit into their current systems. Altair SmartWorks stands out by offering sophisticated IoT capabilities within an open-architecture framework that encourages creativity and maintains a competitive edge. Designed to provide exceptional flexibility, Altair SmartWorks boasts extensive compatibility with a variety of third-party hardware, communication technologies, and applications, complemented by an innovative licensing model and an expansive global partner network. Furthermore, it integrates with Altair HyperWorks, a premier simulation platform, and the high-performance computing cloud technology of Altair PBS Works. This integration empowers users to execute highly scalable IoT projects and effectively implement their digital twin strategies while continuously exploring new opportunities for growth and efficiency. Ultimately, Altair SmartWorks positions itself as a comprehensive solution for organizations aiming to thrive in the evolving digital landscape.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Astek
Date Founded
1988
Company Location
France
Company Website
astekgroup.fr/
Company Facts
Organization Name
Altair
Date Founded
1985
Company Location
United States
Company Website
www.altairsmartworks.com
Categories and Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
Categories and Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization