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What is Atera IT Autopilot?
Atera IT Autopilot is an advanced AI-driven autonomous IT support agent designed to help IT teams overcome challenges caused by increasing ticket volumes, shrinking staff, and growing demands for immediate resolution. By automating routine IT support and complex troubleshooting tasks, it enables employees to self-resolve issues, significantly cutting down on helpdesk backlogs and freeing IT staff to focus on strategic projects. The platform delivers instant, human-like assistance through a variety of channels including user portals, email, Slack, and Microsoft Teams, guaranteeing 24/7 support coverage with a remarkable first response time of 0.1 seconds. IT Autopilot also offers smart assistance features, device and cloud support, whitelisted software management, and escalates more difficult problems to technicians as needed. Comprehensive reporting and analytics empower IT teams with insights to monitor performance and optimize workflows. With integrations available for essential IT functions like backup, security, and network monitoring, the solution fits seamlessly into existing IT environments. IT Autopilot helps reduce IT workloads by up to 40%, saving technicians hours daily and mitigating burnout. Its autonomous operations ensure business continuity even outside traditional working hours, boosting overall productivity. The platform complies with governance frameworks and ethical standards to safeguard data and maintain responsible AI use. Ultimately, Atera IT Autopilot transforms IT support by combining AI efficiency with human oversight to deliver reliable, scalable, and continuous service.
What is Apta?
We utilize agents to execute complex multi-step workflows, allowing you to take advantage of our copilots for tasks that go beyond simple text editing and programming. By integrating advanced analytics, you can fully harness the capabilities of your data, surpassing the limitations of merely recycling existing content. Engage in intricate analytical tasks through chat, removing the need for specialized data science skills, which promotes quicker and more informed decision-making. Our agents are distinctive because they function proactively rather than just reacting to prompts. By understanding particular industry applications, our agents can pre-calculate complex intermediates, providing challenging tasks and valuable insights in real time. Streamline complex workflows and achieve immediate access to significant insights through enhanced analytics, all within a unified conversational AI platform. Our unique approach ensures deep, domain-specific expertise, making Apta the perfect choice for advanced data analysis and strategic decision-making in specialized sectors such as cryptocurrency. Discover how Apta can transform your organization with unparalleled knowledge and innovative solutions tailored to meet any business requirement. Embrace the future of data-driven decision-making and elevate your operational efficiency to new heights.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Atera
Date Founded
2012
Company Location
Israel
Company Website
www.atera.com/ai/autopilot/
Company Facts
Organization Name
Apta
Date Founded
2024
Company Location
United States
Company Website
www.apta.chat/
Categories and Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring