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What is Axial Shift?

Axial Shift customizes the insights from your existing POS system, providing on-the-spot analytics to those who can put it to use, all through an easy-to-navigate app. This data-driven service enables you to thrive in every shift while removing redundant back-office responsibilities. Effortlessly access critical metrics and maintain consistency across all locations. Increase profitability by promoting accountability among your frontline employees with clearly defined, role-specific dashboards. Enhance your coaching capabilities with immediate access to vital information for swift decision-making. Foster employee retention by giving your team access to empowering and motivating data. Equip your staff with the necessary insights without the hassle of cumbersome manual reporting or complicated integrations. As a trailblazing SaaS provider, Axial Shift presents a distinctive platform for restaurant operations and sales performance that focuses on the continuous development of frontline teams by linking real-time performance metrics with sales results, ultimately creating a more effective work environment. This groundbreaking method not only simplifies operations but also boosts team morale and productivity, allowing for a more engaged workforce overall. By prioritizing frontline empowerment, Axial Shift paves the way for a more dynamic and responsive business model.

What is AmplifAI?

Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Amazon Connect
Cogito
Dayforce
Genesys Cloud CX
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
QuickBooks Online
Revel Systems
SAP CRM
ServiceNow
Tableau
Toast POS
Twilio
Workday Extend
Zendesk

Integrations Supported

Aloha Cloud by NCR Voyix
Amazon Connect
Cogito
Dayforce
Genesys Cloud CX
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
QuickBooks Online
Revel Systems
SAP CRM
ServiceNow
Tableau
Toast POS
Twilio
Workday Extend
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Axial Shift

Company Location

United States

Company Website

axialshift.com

Company Facts

Organization Name

AmplifAI

Date Founded

2014

Company Location

United States

Company Website

www.amplifai.com

Categories and Features

Categories and Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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