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What is Atria?
Growth can be unpredictable, which is exactly why we created Atria, a robust platform designed to streamline the management of Active Directory, Workspace, and Microsoft 365, allowing managed services providers to enhance their operational scalability. Atria provides essential tools that facilitate the automation and standardization of service delivery, leading to a noticeable reduction in helpdesk tickets and escalations while boosting overall efficiency. Whether your aim is to simplify service requests and daily tasks, improve helpdesk functionality, or offer self-service options to clients, Atria is the ideal solution, helping you achieve significant time and resource savings rapidly. With 20 years of experience in the managed services industry, Atria has been thoughtfully developed to foster your business's expansion. Unlike typical helpdesk software that merely acts as a ticketing system to collect information before task execution or as a workflow management tool that shifts tasks among teams, Atria emphasizes the optimization of specific operations—from user provisioning to license management—resulting in a more streamlined process for heightened effectiveness. By utilizing Atria, you can strategically position your business for long-term success in a challenging market, giving you the competitive edge needed to thrive. This approach not only enhances productivity but also empowers your team to focus on strategic initiatives rather than getting bogged down by routine tasks.
Integrations Supported
Active Directory
Azure Marketplace
Microsoft 365
Microsoft Exchange
Integrations Supported
Active Directory
Azure Marketplace
Microsoft 365
Microsoft Exchange
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Microsoft
Date Founded
1975
Company Location
United States
Company Website
azure.microsoft.com/en-us/services/azure-lighthouse/
Company Facts
Organization Name
Atria
Date Founded
2018
Company Location
New Zealand
Company Website
getatria.com
Categories and Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Categories and Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
SaaS Management
License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management