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What is BI TotalAccess?

BI TotalAccess® is a dependable online solution crafted to provide agencies with exhaustive case management functionalities available at any time. Its mobile application offers flexibility, along with customizable case management features and sophisticated predictive analytics, making it the premier electronic monitoring software in the industry. Users benefit from unified access to all BI services through a single login, whether they are using a desktop or a mobile device, thus empowering them to effectively manage client monitoring. Enhanced mapping tools powered by Google Maps® allow for the establishment of personalized zones and the monitoring of client movements. The mobile application designed for officers facilitates convenient case management while on the go. Comprehensive reports deliver valuable insights into client activities, statistics related to caseloads, and management of resources. By leveraging applied analytics, agencies can develop a more profound comprehension of client behaviors and identify potential risks. With the capability to manage caseloads directly through a mobile device, users can swiftly approve or deny client schedule requests with a mere tap. Furthermore, the platform includes secure video conferencing and messaging features, which improve communication between officers and clients. In summary, BI TotalAccess® not only optimizes case management processes but also enhances the accountability and vigilance of client interactions, ultimately leading to more effective oversight in agency operations. This innovative approach ensures that agencies can adapt to the evolving challenges of case management while keeping client welfare at the forefront.

What is ALEN?

ALEN is dedicated to assisting your agency, whether you need CAD, RMS, eCitation, secure data sharing, or access to court and NCIC databases. Our adaptable pay-as-you-go software service allows you to access essential tools from anywhere, alleviating concerns regarding uptime, malware risks, or disaster recovery challenges. Should you feel overwhelmed by technology or stuck with an unsatisfactory vendor, we are here to help! Our aim is to provide agencies of all sizes and types with secure, affordable, and effective solutions that utilize the latest technological innovations. By collaborating with us, you can leverage real-time data collaboration, accelerate data-driven decision-making, and improve officer safety. The synergy of our state-of-the-art technology, reliable network, and outstanding customer support has made us the go-to choice for many law enforcement agencies. Furthermore, our cloud-based Records Management Solution (RMS) allows departments to manage their cases, records, documents, and related activities efficiently and seamlessly. Together, let us transform the functioning of your agency, fostering a safer community and empowering officers to perform their duties more effectively. Your agency deserves the best tools available to ensure both efficiency and safety in every operation.

Media

Media

Integrations Supported

Google Maps
Microsoft 365
Verizon Cloud

Integrations Supported

Google Maps
Microsoft 365
Verizon Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BI

Company Location

United States

Company Website

bi.com/software/

Company Facts

Organization Name

ALEN

Date Founded

2011

Company Location

United States

Company Website

www.alen-usa.com

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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