PTS Solutions Verified Customer Reviews (2026)

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools and an intuitive interface for traditional diagramming like flowcharts and organizational charts, SmartDraw delivers enterprise-ready power without unnecessary complexity. SmartDraw includes a large collection of symbols and templates to help users get started quickly and easily without extensive training. In addition to floor plans, site plans, landscapes, and other layouts, users can create flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. SmartDraw also allows users to create custom shapes using their own product catalog or other existing assets. Users can import PDFs, images, Google Maps, Visio files, and Visio stencils to build on existing plans and workflows. Drawings can be created to any scale, ensuring accuracy for every use case. SmartDraw makes it easy to enrich drawings with data, enabling more informative and dynamic visuals. Users can also generate manifests and bills of materials directly from their diagrams to support planning , procurement, oversight, and compliance. The app can automatically generate diagrams from data, including organizational charts, AWS and Azure architectures, PI Boards, class diagrams, ERDs, and more. In addition, users can use natural language prompts to instantly generate diagrams like flowcharts and mind maps with AI. Files can be saved directly to SmartDraw or the user's preferred storage provider like OneDrive, SharePoint, or Google Drive for better data security. SmartDraw also integrates with the Microsoft and Google enterprise tech stacks, as well as tools like Confluence and Jira. SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in.

Polonious serves as an investigation management workflow solution that adheres to ISO27001 standards, built upon three foundational principles: 1 - Security 2 - Process orientation 3 - Adaptability and customization This framework empowers users to design workflows that not only safeguard data and evidence in a secure, ISO27001 certified manner but also streamline compliance with regulatory obligations with minimal hassle, thanks to workflows that are inherently compliant. Furthermore, the platform eliminates the need for costly and time-intensive coding alterations, allowing users to make modifications independently through an intuitive graphical user interface (GUI). Additionally, Polonious offers the capability to generate comprehensive reports on case outcomes, timelines, and financial metrics, which can be analyzed by case types, investigators, and investigation statuses. This functionality not only demonstrates value to higher management but also aids in pinpointing inefficiencies, paving the way for enhanced operational productivity. By leveraging these insights, organizations can continually refine their investigation processes to achieve better results.

Case Closed Software stands out as the leading CJIS-compliant case management solution for investigative units that operate across multiple jurisdictions. It boasts the most adaptable and robust set of features currently offered in the market. Known as CASE CLOSED SOFTWARE™, it is recognized as the most effective software for managing investigations. This web-based application provides comprehensive case management capabilities tailored for multi-jurisdictional investigative teams. Being CJIS-compliant, it can be deployed on secure cloud servers or your own infrastructure. This software is regarded as the benchmark for international agencies, specialized task forces, as well as state investigative bodies, gangs, and organized crime units, in addition to a variety of other specialized investigative organizations. It allows users to meticulously track and manage cases from initiation to resolution, including monitoring court statuses, final dispositions, charges, images, and defendants. With just a few clicks, users can effortlessly send entire case files via email, as all relevant documents are automatically attached, ensuring that no essential information is overlooked. This streamlined process enhances collaboration and communication among team members while preserving the integrity of the case management workflow.