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What is Back Office Betties?
Enhance your legal practice by adding a specialized team of Virtual Legal Receptionists who will seamlessly blend into your existing operations. These skilled professionals work behind the scenes, impressing your callers while efficiently handling client intakes, vetting solicitors, and allowing attorneys to reclaim valuable time. To get started, simply redirect your incoming calls to our dedicated number, and our Virtual Legal Receptionists will ensure that your callers never experience hold times for other issues. Any modifications to your account will be completed within a swift 24-hour timeframe. Reach out to our Growth Solutions Strategist today to discover how Back Office Betties can support your law firm in achieving its maximum potential and elevating client satisfaction. By collaborating with us, you can devote more attention to your legal work, alleviating the burden of administrative duties and ultimately improving your practice's efficiency and productivity.
What is Alert Communications?
Our dedicated bilingual call answering service is available 24/7 throughout the entire year and offers a variety of services including message taking, call forwarding, customer support, and appointment scheduling. Tailored specifically for law firms, this service allows you to screen potential clients based on your requirements and evaluate their suitability for your services, or refer them to other resources when needed. The legal intake specialists from our answering service oversee leads from the initial contact to the e-signature phase, seamlessly integrating with your existing CRM or case management system. By transforming website visitors into active cases, our service ensures consistent communication with clients, no matter where they are located. We also equip you with the necessary tools to manage and capture a significant influx of leads from television, radio, and online marketing campaigns, utilizing our advanced solutions and proven methodologies. Our live answering service, manned by skilled intake specialists well-versed in the legal field, guarantees quick responses to all incoming and outgoing leads for your law practice, boosting overall efficiency and client satisfaction. With our all-encompassing service, you can concentrate on what truly matters: practicing law and effectively meeting the needs of your clients, while we handle the complexities of lead management for you. This partnership not only enhances your operational workflow but also positions your firm for greater success in a competitive market.
Integrations Supported
Clio
Acuity Scheduling
Assembly Neos
CASEpeer
Calendly
Captorra
ClientRock
Filevine
GrowPath
Law Ruler
Integrations Supported
Clio
Acuity Scheduling
Assembly Neos
CASEpeer
Calendly
Captorra
ClientRock
Filevine
GrowPath
Law Ruler
API Availability
Has API
API Availability
Has API
Pricing Information
$309 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Back Office Betties
Date Founded
2014
Company Location
United States
Company Website
backofficebetties.com
Company Facts
Organization Name
Alert Communications
Date Founded
1965
Company Location
United States
Company Website
www.alertcommunications.com