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What is Back Office Betties?

Enhance your legal practice by adding a specialized team of Virtual Legal Receptionists who will seamlessly blend into your existing operations. These skilled professionals work behind the scenes, impressing your callers while efficiently handling client intakes, vetting solicitors, and allowing attorneys to reclaim valuable time. To get started, simply redirect your incoming calls to our dedicated number, and our Virtual Legal Receptionists will ensure that your callers never experience hold times for other issues. Any modifications to your account will be completed within a swift 24-hour timeframe. Reach out to our Growth Solutions Strategist today to discover how Back Office Betties can support your law firm in achieving its maximum potential and elevating client satisfaction. By collaborating with us, you can devote more attention to your legal work, alleviating the burden of administrative duties and ultimately improving your practice's efficiency and productivity.

What is AnswerConnect?

Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.

Media

Media

Integrations Supported

Setmore
Acuity Scheduling
Calendly
Constant Contact
FranConnect
Freshsales
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
PracticePanther Law Practice Software
QuickBooks Online
Salesforce
ServiceMinder
Skype
Zapier
Zendesk
Zoho CRM
improveit! 360

Integrations Supported

Setmore
Acuity Scheduling
Calendly
Constant Contact
FranConnect
Freshsales
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
PracticePanther Law Practice Software
QuickBooks Online
Salesforce
ServiceMinder
Skype
Zapier
Zendesk
Zoho CRM
improveit! 360

API Availability

Has API

API Availability

Has API

Pricing Information

$309 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Back Office Betties

Date Founded

2014

Company Location

United States

Company Website

backofficebetties.com

Company Facts

Organization Name

AnswerConnect

Company Location

United States

Company Website

www.answerconnect.com

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