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What is Baton?
Baton enables service providers to turn leads that would otherwise go unserviced into new revenue opportunities by connecting them with verified professionals in their field! The leads generated by Baton are not only exclusive but have also been vetted by peers, ensuring they align perfectly with the specific services you offer and the areas you serve. Unlike other platforms that provide shared and unreliable leads scattered all over the internet, Baton guarantees that referrals come directly from other businesses. You are only charged for unique referrals that align with your services, are within your service area, and demonstrate genuine interest when you reach out. Acting as your advocate, Baton prioritizes safeguarding both your clientele and your business reputation throughout the referral process. We take great care to ensure that referrals from existing clients are directed only to businesses that comply with our Pledge to Protect, and wherever possible, we prefer to work with niche-specific and non-competitive providers. Additionally, Baton records calls, collects feedback from referred customers, and addresses any partner disputes that may arise. This all-encompassing support framework guarantees that both service providers and their clients enjoy a reliable and efficient referral experience while fostering trust in the process. With Baton, you can focus on delivering exceptional service while we handle the complexities of lead management.
What is Baton?
Baton operates as an all-encompassing communication platform that links software providers, their clientele, and service collaborators, simplifying the intricate nature of implementation procedures. It supports proactive triaging, detailed reporting, and real-time monitoring of project statuses, allowing for quicker product launches than ever before. Users have the ability to create customized implementation projects with phases that cater to their organization's unique needs. Milestones can be set for the automatic tracking of progress, and standardized project templates are available to support business growth. Furthermore, Baton’s business intelligence capabilities aid in the careful organization of tasks, dependencies, and deadlines related to projects. Our consolidated view of all active implementation initiatives reveals critical insights that boost operational effectiveness. Clients can take advantage of tailored monitoring dashboards, while overarching project visibility is ensured through extensive dashboards covering the entire portfolio. By leveraging Baton, you can proficiently manage and improve your customers' initial engagement with your products, fostering their satisfaction and paving the way for enduring partnerships. This holistic approach not only enhances customer experiences but also contributes to overall business success.
Integrations Supported
Meltano
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Baton
Date Founded
2019
Company Location
United States
Company Website
www.batonleads.com
Company Facts
Organization Name
Baton
Date Founded
2019
Company Location
United States
Company Website
www.hellobaton.com/product
Categories and Features
Referral
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management
Categories and Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies