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Ratings and Reviews 0 Ratings
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What is Beheard?
Beheard Labs is a cutting-edge platform that leverages artificial intelligence to deepen customer insights, empowering teams to effectively understand and react to feedback from their clientele. By merging automation with advanced analytics, it streamlines the methods organizations employ to collect, analyze, and apply insights, thus enabling businesses to quickly convert raw feedback into clear, actionable information. With the capabilities of Beheard, the duration required to extract these insights is notably shortened.
Key Features
- Automated Research: Seamlessly query and classify your database in natural language, launch campaigns, and generate reports without any manual intervention.
- Customer Voice Agent: An always-on AI agent that interacts with users through engaging, conversational inquiries across multiple platforms, including email, Slack, in-app, and web interfaces.
- Comprehensive Customer Profiles: Integrate diverse sources of Voice of Customer data into unified profiles that provide suggestions for the optimal next step.
- Brand and Reputation Oversight: Recognize positive experiences to foster advocacy while taking proactive measures to tackle negative feedback, thereby protecting your brand’s reputation and integrity.
This platform not only boosts operational efficiency but also greatly enhances the quality of customer engagement, ultimately leading to stronger relationships between businesses and their customers. In a rapidly evolving marketplace, Beheard Labs stands out as an essential tool for organizations aiming to stay ahead of customer needs and expectations.
What is Antrika?
Meet Antrika, a leading innovator in customer feedback management solutions. We understand the crucial role that customer insights play in shaping effective business strategies and driving continuous improvement. Committed to delivering exceptional customer experiences, we have developed cutting-edge software that empowers organizations to listen to, analyze, and respond to customer feedback swiftly and accurately. Our aim is to revolutionize the way businesses engage with their customers, making certain that every opinion is acknowledged and appreciated. By prioritizing customer voices, we believe that companies can build stronger relationships and achieve greater success.
Media
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Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$3000/month
Free Trial Offered?
Free Version
Pricing Information
$59/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Beheard Labs
Date Founded
2024
Company Location
United States
Company Website
www.gobeheard.com
Company Facts
Organization Name
Antrika
Date Founded
2023
Company Location
India
Company Website
antrika.io
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback