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What is Between?

Between is an all-encompassing field service management platform designed for businesses focused on delivering services. It brings together an array of functions, including work order management, scheduling, customer relationship management (CRM), customer history tracking, quoting, invoicing, time tracking, documentation, and payment processing into one seamless system. This allows teams to effectively assign and manage tasks while ensuring that field personnel stay updated via mobile applications. Additionally, the platform enables users to document completed work with photos and checklists, monitor hours and materials utilized, create quotes and invoices, and interact with customers, all from a unified cloud-based environment. Compatible with iPhone, iPad, Android, and web interfaces, Between is tailored specifically for companies engaged in on-site service delivery. By enhancing operational efficiency, it fosters better communication between team members and clients, ultimately leading to improved service quality. Furthermore, the platform's intuitive design makes it accessible and easy to use for all team members, regardless of their technical expertise.

What is Ascora?

Keep detailed records and a thorough history with your clients, while also monitoring the Equipment or Asset being serviced through a precise service history for each visit. Effortlessly access a full list of scheduled jobs for today, tomorrow, this week, or the next week to stay organized. Utilize your tablet to take photos and upload them directly to the relevant Job or Quote seamlessly. Evaluate all Job details provided by the Office, including any associated documents or manuals for a holistic understanding. Quickly generate a follow-up Quote from an existing Job or create a new Quote without any hassle. Receive timely notifications from the office via push notifications or SMS regarding any job updates. With a single tap, convert your Job into an Invoice while still in the field for convenience. Assign parts from your existing price list or create custom write-ins as needed, ensuring flexibility in your workflow. Collect your Customer's signatures directly on your iPad, which will be attached to the Job for future reference and accountability. Moreover, check in and out of jobs to allow Ascora to accurately capture the actual time spent on each task. This efficient system not only improves productivity but also guarantees that all essential information is easily accessible for review and further action, enhancing overall service delivery. Ultimately, this approach fosters a stronger relationship with clients through transparency and responsiveness.

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Media

Integrations Supported

MYOB
QuickBooks Online
Xero

Integrations Supported

MYOB
QuickBooks Online
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$50/month
Free Version
Free Trial Offered?

Pricing Information

$19 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Between AS

Company Location

Norway

Company Website

www.between.as

Company Facts

Organization Name

ASC Software

Date Founded

2009

Company Location

Australia

Company Website

www.ascora.com.au

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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