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What is Birdeye?
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
What is Advice Local?
As a current Advice Local partner, you can quickly navigate to your partner dashboard to choose the client for whom you'd like to create a voice application. If you have not yet established a partnership with us, the initial step to embark on this journey is to request a demo. While our cutting-edge technology is capable of generating replies to common inquiries, it's vital for you to customize the application to cater to your clients' specific requirements. By completing sections such as the Welcome Message, you significantly elevate the voice app experience, allowing your clients’ businesses to stand out. Engaging with these prompts guarantees that the application offers a positive user experience. Once you finish the required sections, all you need to do is submit your work, and approvals for the voice app are typically provided within three days or even sooner. Furthermore, making modifications is simple; you can implement changes immediately. Should you want to add a new custom question or alter an existing one, those updates are applied in real-time as well. Take action today to elevate your clients' local businesses, enhancing their visibility on platforms such as Amazon Alexa, Google Assistant, and Google Home! By leveraging your skills, they can broaden their reach effectively, ensuring they connect with a wider audience. Remember, the more personalized the experience, the greater the potential for your clients' success in the digital landscape.
Integrations Supported
1inch Wallet
BigCommerce
Booker
DaySmart Appointments
FareHarbor
JobNimbus
Kajabi
Keap
LendFoundry
Mailchimp
API Availability
API Availability
Pricing Information
$250/month
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Birdeye
Date Founded
2012
Company Location
United States
Company Website
birdeye.com
Company Facts
Organization Name
Advice Local
Date Founded
2009
Company Location
United States
Company Website
www.advicelocal.com/products/
Categories and Features
AI Review Management
Not specified
Brand Protection
Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Conversational Marketing
Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication
Conversational Support
Not specified
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization
Customer Engagement
Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking
Local Listing Management
Not specified
Local Marketing
Feedback Management
Live Chat
Online Listings Management
Review Management
Local SEO
Not specified
Payment Processing
ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Referral
Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
SEO
Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking
SMS Marketing
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Social Listening
Not specified
Social Media Monitoring
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video
Categories and Features
Local Listing Management
Not specified
Local SEO
Not specified