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What is Bob! Desk?

Easily manage your maintenance tasks and interventions with the SAAS platform, Bob! Desk, which simplifies the oversight of building and equipment upkeep by allowing you to swiftly handle requests for repairs, automate routine maintenance duties, supervise your service providers, and track your ticketing system. Furthermore, the platform includes a dedicated interface for external service providers or subcontractors, enabling them to view the ticket list, submit quotes and invoices, and finalize intervention reports with ease. For technical companies, there's also a useful feature to assign customer requests directly to your technicians or subcontractors, guaranteeing that every request is managed quickly and efficiently. This all-encompassing solution not only boosts operational effectiveness but also fosters improved communication among all stakeholders involved. By leveraging such a robust platform, organizations can ensure a smoother workflow and heightened accountability throughout their maintenance processes.

What is AppWork?

AppWork is a robust cloud-based maintenance management platform specifically designed for the multifamily housing industry, focusing on improving operational efficiency for property owners, managers, technicians, and residents during all stages of maintenance activities through an integrated system crafted by property managers to address real-world needs. This software combines multiple functionalities, including work order tracking, management of digital "make ready" boards for unit turnovers, conducting inspections, overseeing purchase orders, incident reporting, and vendor and technician management, while also providing comprehensive analytics via real-time dashboards and detailed reports that support strategic decision-making and operational improvements. In addition, it includes mobile applications for technicians that deliver straightforward task summaries and performance badges to motivate staff and enhance job satisfaction, while utilizing advanced AI automation to help classify, auto-assign, and recommend troubleshooting solutions for work orders, which ultimately results in faster resolution times. Moreover, AppWork's intuitive interface guarantees that all users can easily navigate the platform, fostering a smooth and efficient experience throughout the maintenance management workflow, while also adapting to the evolving needs of property management professionals. This adaptability ensures that AppWork remains a vital tool in enhancing overall service delivery and operational effectiveness in the multifamily housing sector.

Media

Media

Integrations Supported

AppFolio Property Manager
Entrata
MRI Software
Okta
RealPage
Rent Manager
ResMan
SightMap
Thirst
Yardi EHR

Integrations Supported

AppFolio Property Manager
Entrata
MRI Software
Okta
RealPage
Rent Manager
ResMan
SightMap
Thirst
Yardi EHR

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bob! Desk

Date Founded

2015

Company Location

France

Company Website

bob-desk.fr

Company Facts

Organization Name

AppWork

Date Founded

2021

Company Location

United States

Company Website

appworkco.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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