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What is BrainStorm QuickHelp?

Empower your organization with a specialized learning platform designed specifically for software adoption, enhancing onboarding processes, decreasing support needs, fostering engagement, and increasing overall usage. Whether you're a Solution Provider bringing new clients on board, an IT department seeking a scalable solution for end-user training, or a Learning and Development team aiming to integrate employees into the company's technological framework, BrainStorm will enhance your outcomes significantly. Engage inactive users – BrainStorm stands out as the sole platform that actively reaches out to licensed users who have yet to log in. By converting these inactive users, the impact on usage shifts from a gradual increase to a significant surge. Boost adoption rates – Rather than merely instructing users on how to utilize features, BrainStorm emphasizes when and why these applications should be employed. This platform is designed to automate training that inspires users to transform their work habits. Custom course creation: Easily upload and organize your educational materials into BrainStorm Flows™, which are adaptive workflows that provide relevant and timely learning experiences for each individual. Learning tailored to roles: With customized content flows categorized by user groups, you can ensure that the appropriate information is presented to each audience member. Precision-targeted messaging: Engage and motivate previously inactive learners through timely and relevant communications, driving them to participate actively. This comprehensive approach not only facilitates smoother transitions but also cultivates a culture of continuous learning and improvement within your organization.

What is Appcues?

Transform your offerings into a dynamic catalyst for growth. Create seamless, product-focused experiences that align with user expectations and desires. With Appcues, you can expedite your business's growth trajectory, as exceptional user experiences lead to faster and more profitable advancements. This vision is the foundation of our Product-Led Growth Platform, which streamlines the delivery of outstanding user experiences at scale while centering your organization around the product as its primary growth engine. From the initial assessment to fostering devoted advocates, Appcues equips businesses to design product interactions that enhance customer satisfaction and facilitate scalable growth. Captivate your audience with personalized onboarding experiences that make a lasting impression. Prioritize an extraordinary first interaction by engaging and activating users through delightful, educational, and supportive pathways that help them find value quickly. Boost feature engagement and increase adoption rates by deploying timely, contextual prompts and guided walkthroughs that ensure users remain informed and empowered. Additionally, by honing in on these essential aspects, you elevate your product from merely a tool to a compelling solution that resonates with users, ultimately fostering both satisfaction and lasting loyalty. Your commitment to user experience will not only differentiate your brand but also create a community of enthusiastic advocates who actively promote your product.

Media

Media

Integrations Supported

5X
Amplitude
Causal
Freshpaint
Google Analytics
Heap
HelpHub
HubSpot CRM
Intercom
Ketch
Mailchimp
Microsoft Teams
Parsey
PlatoForms
Rambox
SAP SuccessFactors
Salesforce
Segment
Sherlock
Slack

Integrations Supported

5X
Amplitude
Causal
Freshpaint
Google Analytics
Heap
HelpHub
HubSpot CRM
Intercom
Ketch
Mailchimp
Microsoft Teams
Parsey
PlatoForms
Rambox
SAP SuccessFactors
Salesforce
Segment
Sherlock
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BrainStorm

Date Founded

1995

Company Location

United States

Company Website

www.brainstorminc.com

Company Facts

Organization Name

Appcues

Date Founded

2013

Company Location

United States

Company Website

appcues.com

Categories and Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Security Awareness Training

Analytics / Reporting
Certification Training
Custom Test Building
Gamification
Industry Benchmarking
Non-Email Based Testing
Online Courses
Phishing Simulation
Pre-Assessments
Prebuilt Training Library

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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