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What is Butler Hospitality?
Butler Hospitality is transforming the concept of room service by providing outstanding and convenient dining choices to a multitude of hotel rooms via our innovative network of hotel “ghost kitchens.” Serving a wide spectrum of venues, from high-end hotels to casual establishments, and encompassing both large chains and independent boutiques, Butler Hospitality skillfully oversees staffing, logistics, and adherence to brand standards for hotel dining experiences. By integrating advanced proprietary technology with deep-rooted expertise in the hospitality sector, our team, which boasts decades of experience in both hospitality and technology, turns the traditional hurdles of room service into a streamlined solution. Delivering exceptional and accessible room service to thousands of hotel rooms across the United States, Butler operates kitchens situated within centrally located full-service hotels, enabling guests to savor high-quality meals without realizing that their food is being prepared offsite. Regardless of whether it's a large hotel chain or an intimate boutique, Butler's room service emerges as the top choice for establishments looking to enrich their guest experience. Moreover, Butler allows hotels to elevate their culinary offerings while ensuring efficiency and quality, thereby guaranteeing that every guest enjoys a memorable dining adventure. This innovative approach not only enhances guest satisfaction but also redefines the standards of in-room dining across the hospitality industry.
What is Akia?
The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.
Integrations Supported
Cloudbeds
FLEXIPASS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Integrations Supported
Cloudbeds
FLEXIPASS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Butler Hospitality
Date Founded
2015
Company Location
United States
Company Website
www.butlerhospitality.com
Company Facts
Organization Name
Akia
Date Founded
2018
Company Location
United States
Company Website
www.akia.com/solutions/guest-experience