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What is CATALOGcreator?

Since its establishment in 2004, TID Informatik has been continually refining the CATALOGcreator®, an advanced software solution designed for creating electronic spare parts catalogs and service information systems. This pioneering software has made significant inroads in the market and is currently utilized by over 380 clients. Companies involved in machine, plant, and equipment engineering rely on CATALOGcreator® to generate spare parts catalogs that can vary from manual compilations to fully automated versions in both 2D and 3D formats, all derived from BOMs obtained from their existing ERP or PLM systems. Users can easily append additional information and publish these catalogs instantly with a single click, making them accessible in both PDF and interactive HTML formats, suitable for multiple applications including mobile platforms. The catalogs created are designed for seamless integration into web shops or service portals and can also link directly to maintenance or service systems. As we transition from merely providing interactive spare parts catalogs and service information systems, we are advancing towards the innovative concept of the Digital Information Twin (DIT), which underscores our dedication to modernization and innovation in the field. This strategic shift not only reflects our vision to enhance user experiences but also aims to boost operational efficiencies for our clients, ensuring they stay ahead in a competitive landscape. Ultimately, our focus remains on delivering exceptional value and keeping pace with the ever-evolving demands of the industry.

What is Aftersale?

AfterSale is a powerful CRM tool specifically designed for managing field services, with a strong emphasis on streamlining the administration of Annual Maintenance Contracts (AMCs), deploying technicians, and overseeing spare parts inventory. It boasts features that allow for real-time tracking of service requests, efficient scheduling and dispatching of technicians, alongside effortless management of spare parts stock. Aimed at enhancing operational productivity and increasing customer satisfaction, this platform provides teams with essential resources to facilitate seamless collaboration between field service operations and administrative tasks. By integrating service-related data, AfterSale enables companies to evaluate performance indicators, ensure timely service provision, and maintain accurate records of customer interactions as well as equipment maintenance logs. The system also includes tools for monitoring contract details, renewal dates, and service histories, which are crucial for delivering timely support and ensuring client satisfaction. Moreover, AfterSale simplifies inventory management, aiding businesses in effectively tracking and managing spare parts. This all-encompassing strategy not only improves service delivery but also promotes a more structured workflow throughout every operational level, ensuring that businesses can respond swiftly to client needs. Ultimately, AfterSale stands out as an indispensable asset for organizations looking to optimize their field service management processes.

Media

Media

Integrations Supported

Congree

Integrations Supported

Congree

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$58.94 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quanos

Company Location

Germany

Company Website

quanos-service-solutions.com/en/products/catalogcreator

Company Facts

Organization Name

Aftersale

Company Website

aftersale.one/

Categories and Features

Categories and Features

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