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What is CDG Elements?

CDG Elements is a versatile, cloud-based OSS/BSS platform with an open architecture, specifically crafted to assist service providers in broadband, data, utility, and interconnect services in creating an ideal service ecosystem that promotes customer growth, enhances business intelligence, and integrates AI/ML and automation technologies to improve operational efficiency and boost revenue. Owned and managed by operators, our company is dedicated to revolutionizing the telecommunications industry by delivering innovative, operator-centric OSS/BSS solutions that empower our clients to provide exceptional services to their users. Our platform is designed to accommodate a diverse array of services, such as voice, video, data, circuits, and interconnect options, which are customized for retail and wholesale broadband providers and carriers alike. By harnessing our open architecture and operator-focused solutions, we generate substantial value for our clients, enabling them to cultivate an optimal service ecosystem that drives customer base expansion. In a world where telecommunications is continuously evolving, our goal is to equip service providers with the tools they need to not only adapt but also thrive in this dynamic environment, ensuring they remain competitive and relevant. Ultimately, our commitment lies in fostering long-term partnerships that result in growth and innovation for all stakeholders involved.

What is Beehiive?

In the context of service management across Australia and New Zealand, we faced challenges in discovering a reliable and innovative IT solution capable of significantly improving our value proposition for our clients as well as our call center and management teams. With over 40 years of expertise in service management, Beehiive has been thoughtfully developed to fill this void. Our platform features user-friendly applications that provide tradespeople and managers with distinctive, state-of-the-art functionalities not typically available in standard web-based systems. Beehiive offers a semi-customizable framework that can be tailored to meet the specific service requirements dictated by a client's branding or the service needs of a product. Accessible through the web, Beehiive removes the necessity for any installations on computers, smartphones, or tablets, and it does not require additional hardware. Whether you're on Windows or Mac, all that is needed to begin is a stable broadband internet connection. Additionally, Beehiive allows businesses to offer services that are branded to their clients through customizable messaging and processes, ensuring a personalized experience for each user. This transformative approach not only simplifies service management but also increases efficiency and satisfaction for everyone involved, ultimately leading to improved outcomes for businesses and clients alike.

Media

Media

Integrations Supported

3-GIS
ATLAS
Calix Cloud
ETI
Elavon
Global Payments
HubSpot CRM
HubSpot Customer Platform
IQGeo
Intrado Cloud Contact Center
MOBITV
Microsoft Dynamics 365
NetSuite
Nextech
Render
Salesforce
Samsara
Twilio
VertiGIS Studio
Workday Extend

Integrations Supported

3-GIS
ATLAS
Calix Cloud
ETI
Elavon
Global Payments
HubSpot CRM
HubSpot Customer Platform
IQGeo
Intrado Cloud Contact Center
MOBITV
Microsoft Dynamics 365
NetSuite
Nextech
Render
Salesforce
Samsara
Twilio
VertiGIS Studio
Workday Extend

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CDG Elements

Date Founded

1970

Company Location

United States

Company Website

cdg.us

Company Facts

Organization Name

Beehiive

Date Founded

2015

Company Location

Australia

Company Website

www.beehiive.com

Categories and Features

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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