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What is CEDEX Technologies?

CEDEX Technologies stands out as a leading chatbot development company based in Kerala, India. Our dedicated team comprises experts in both chatbots and voicebots, all committed to delivering customized solutions tailored to the unique needs of our clients' businesses. We emphasize the design, development, and training of advanced chatbots and voice applications that exhibit conversational abilities, contextual understanding, and unique personality characteristics. As the field of chatbots evolves rapidly, these innovative tools are expected to assume roles once filled by humans across various industries such as customer service, e-commerce, entertainment, news, logistics, and corporate communications. Although the idea of creating chatbots might seem simple, producing one that effectively meets specific business goals requires the expertise of a highly skilled development team. Our chatbots ensure constant availability for customer support, eliminating the potential for downtime or customer dissatisfaction, which significantly improves overall service quality. Moreover, these intelligent systems can adeptly automate repetitive tasks, guaranteeing timely and accurate execution, thus optimizing operations and allowing human employees to concentrate on more intricate issues. In this way, CEDEX Technologies positions itself at the forefront of technological innovation, driving efficiency and enhancing customer engagement.

What is BotStar?

Consolidate and respond to conversations from a unified inbox, ensuring that customer interactions are optimized through efficient Live Chat integration. By employing AI-powered chatbots, you can interact with website visitors and swiftly respond to common inquiries at any hour, even when you're unavailable. These intelligent chatbots collect valuable insights and analyze your audience, enabling you to make data-driven decisions that enhance results. Tailor your customer engagement initiatives by utilizing the extensive information gathered about their buying behaviors, business types, and other pertinent details. Monitor your performance, track industry trends, and assess your competitive position with advanced reporting tools. Effortlessly manage orders, send cart reminders, oversee inventory, and more. Launch your chatbot in under a minute using our pre-designed templates, and further enhance functionality by programming directly within the workflow to create sophisticated features for your bot. Construct a flexible chatbot that operates seamlessly across multiple channels, ultimately reducing your workload while improving customer satisfaction. By leveraging these innovative tools, you can cultivate stronger relationships with your audience and elevate the quality of your service delivery. This approach not only enhances efficiency but also empowers you to make proactive adjustments based on real-time feedback.

Media

Media

Integrations Supported

Dialogflow
ActiveCampaign
Agile CRM
Copper
Facebook Messenger
Freshsales
Google Sheets
HubSpot Customer Platform
Mailchimp
ManyChat
Pabbly Connect
Pipedream
Pipedrive
PrestaShop
Quickwork
Skype
Slack
Wit.ai
WooCommerce
Wufoo

Integrations Supported

Dialogflow
ActiveCampaign
Agile CRM
Copper
Facebook Messenger
Freshsales
Google Sheets
HubSpot Customer Platform
Mailchimp
ManyChat
Pabbly Connect
Pipedream
Pipedrive
PrestaShop
Quickwork
Skype
Slack
Wit.ai
WooCommerce
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CEDEX Technologies

Date Founded

2015

Company Location

India

Company Website

cedextech.com

Company Facts

Organization Name

BotStar

Date Founded

2017

Company Location

Vietnam

Company Website

botstar.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

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