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What is CHARMS?

CHARMS is a robust online case management platform designed to oversee every element of record maintenance for various services, including foster care, adoptions, residential care for children, supported housing, and recruitment for foster carers. Operating as a non-profit entity, SCN remains under private ownership and is guided by sociocratic principles, ensuring that all staff and clients contribute to the evolution and enhancement of the CHARMS Community. This inclusive approach allows everyone—employees, customers, suppliers, and especially the users of CHARMS—to voice their opinions on the platform's development and functionality. By prioritizing the safeguarding of sensitive information, CHARMS empowers educators, social workers, and other care providers to concentrate on their vital responsibilities without concern. Ultimately, this commitment to privacy and community engagement fosters a supportive environment for all stakeholders involved.

What is Bonterra Case Management?

Revolutionize your case management strategy with Bonterra Case Management, the leading software solution crafted specifically for nonprofit organizations. This dynamic platform significantly streamlines the oversight of donations, volunteers, and events, drastically minimizing the time allocated for data entry, thus enabling organizations to devote more energy to service delivery. Not only is Bonterra Case Management secure and intuitive, but it also equips nonprofits with the tools to enhance data collection and reporting, fostering a greater emphasis on client management and improving social service results. The platform's key features include customizable dashboards, personalized data collection forms, strong security protocols, distinct workflows, attendance monitoring, electronic signatures, in-depth management reports, and safe document storage. By leveraging Bonterra, nonprofits can boost their operational productivity and realize more impactful outcomes for the communities they support, ultimately leading to a more effective mission fulfillment. With its comprehensive capabilities, Bonterra Case Management stands out as an indispensable asset for any nonprofit striving for excellence.

Media

Media

Integrations Supported

Bonterra Fundraising and Engagement
HubSpot CRM
PayPal
Salesforce

Integrations Supported

Bonterra Fundraising and Engagement
HubSpot CRM
PayPal
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Care Network

Date Founded

1996

Company Location

United Kingdom

Company Website

www.socialcarenetwork.com

Company Facts

Organization Name

Bonterra

Date Founded

2021

Company Location

United States

Company Website

www.bonterratech.com/product/case-management-software

Categories and Features

Foster Care

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Nonprofit

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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