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What is CITI Unify?

Supported by specialists in child welfare, Unify emerges as a ready-to-implement solution focused on both experiences and results, founded on the EMPOWER platform. This cutting-edge tool adheres to federal CCWIS regulations while enabling child welfare organizations to achieve efficiencies rapidly. By utilizing the swift deployment features of a commercial off-the-shelf (COTS) solution, Unify markedly improves outcomes for children and families in need. It functions on a robust and scalable HHS platform specifically designed to cater to the distinct needs of HHS operations. Additionally, Unify is adaptable for other welfare sectors, such as juvenile and adult services, which enhances its versatility. Its platform-agnostic characteristic facilitates seamless integration with a variety of business and technology strategies. Furthermore, Unify simplifies the management of standardized business processes in accordance with all regulatory requirements and modern practices. Engineered for straightforward deployment and implementation, this solution aligns with the technological competencies typically present within agencies. It also enables organizations to develop custom interfaces using a consistent suite of system protocols and tools, ensuring a personalized approach to their specific demands. Overall, Unify offers a comprehensive framework that efficiently and effectively supports child welfare initiatives, fostering better outcomes for vulnerable populations while remaining flexible to future needs. This adaptability makes it an invaluable asset for agencies aiming to address evolving challenges in welfare services.

What is CITI Empower?

Empower, CITI's all-encompassing platform for health and human services (HHS), streamlines management and supports informed choices across a wide range of services. The platform is built on a robust foundation of considerable expertise gained through collaboration with clients and end-users alike. Empower is designed to serve both federal and state initiatives related to child welfare and benefits, covering various domains such as child welfare, foster care, childcare assistance, TANF, SNAP, and Head Start programs. Its eligibility rules engine allows for quick configuration and application, facilitating eligibility evaluations and improving decision-making in case management. With its rapid deployment capabilities, Empower effectively supports every phase of the case management lifecycle. Constructed using cutting-edge technology, it promises durability and broader applicability across programs, significantly reducing the chances of becoming outdated. Additionally, all solutions developed on the Empower platform are fully responsive, ensuring they function seamlessly on any mobile device. This responsive design not only enriches the user experience but also expands access to crucial services, empowering more individuals to benefit from what they offer. Ultimately, Empower stands out as a versatile tool that adapts to the evolving needs of the community it serves.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Cvent Event Management
DualEntry
Juspay
Provisian
Utluna

Integrations Supported

Microsoft 365
Microsoft SharePoint
Cvent Event Management
DualEntry
Juspay
Provisian
Utluna

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/unify

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/empower

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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