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What is CSG Ascendon?
In today's competitive landscape, organizations, whether they are well-established or emerging, must rapidly develop, learn from, and enhance their digital service offerings to cultivate brand loyalty and ensure a sustainable consumer base across B2C, B2B, and B2B2X environments. Achieving this transformation, however, is not an overnight process; it necessitates a careful equilibrium between swift market entry and optimizing revenue from current services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform designed to support the launch of new digital services, enabling companies to participate effectively in the federated digital economy. Additionally, it paves the way for a smooth transition to a business model that significantly reduces operational expenses while fully digitizing both front and back-office functions, seamlessly integrating new and existing digital services into a unified customer relationship framework. Organizations have the flexibility to transition subscribers from legacy systems to Ascendon at a pace that suits their needs, ensuring they possess all the essential tools to underpin a robust digital services initiative without incurring the costs of new infrastructure. This strategic approach not only empowers businesses to innovate but also helps them sustain operational effectiveness and adapt to market demands over time.
What is BeQuick?
Engage, retain, and delight your mobile subscribers with BeQuick BSS/OSS designed specifically for their needs. Build stronger trust in your services while maintaining a focus on customer satisfaction as a top priority. Equip your customers with intuitive tools that allow them to manage their accounts autonomously. Take the initiative to reach out to them, enhancing sales opportunities and delivering vital account updates. Revamp your billing support system to meet your requirements efficiently, moving away from outdated technologies that hinder accurate billing processes. Achieve thorough transparency regarding the fees charged to your subscribers for the products and services they receive. Rely on the precision of your invoices and statements, as your BSS will empower you to provide outstanding customer service and foster enduring relationships. By emphasizing these crucial aspects, you can establish a fluid experience that not only promotes subscriber loyalty but also significantly improves overall satisfaction, ensuring that your business thrives in a competitive market. Ultimately, your commitment to these principles will pave the way for sustained growth and customer advocacy.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$1.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CSG
Date Founded
1994
Company Location
United States
Company Website
www.csgi.com/portfolio/ascendon/
Company Facts
Organization Name
BeQuick Software
Date Founded
2002
Company Location
United States
Company Website
www.bqsoft.com
Categories and Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP