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What is CSG Encompass?

In today's digital environment, service providers face the challenge of offering personalized promotions instantly to individual customers while simultaneously handling extensive partnerships with enterprise clients. To succeed in this endeavor, they require increased agility in their processes, adaptable pricing and bundling options, as well as precise insights across various areas such as customer support, network administration, revenue management, and collaborative content efforts. CSG Encompass presents a thorough solution for real-time rating, billing, and charging, allowing organizations to reduce costs and improve consistency. This powerful platform enables businesses to swiftly launch new services, benefiting from a scalable architecture that adjusts to their evolving requirements. Moreover, operators have the flexibility to adopt any pricing strategy and accommodate multiple payment options, all while ensuring a unified customer perspective thanks to integrated customer management features. This all-encompassing strategy not only enhances operational efficiency but also equips companies to react swiftly to shifts in the marketplace, ultimately fostering a more responsive business model. Additionally, by leveraging advanced analytics, organizations can anticipate customer preferences and stay ahead of market trends.

What is Azotel SIMPLer?

The WIB, commonly referred to as 'WISP in a Box', enables service providers to deliver subscription-based offerings to their customers. Typically, clients sign contracts for specific services and are billed on a regular schedule, such as every month or quarter. This innovative WIB framework empowers operators to develop a broad spectrum of connectivity options, including leased lines and high-quality dedicated bandwidth. As a result, it is exceptionally tailored to serve various markets, including corporate, enterprise, residential, and small to medium-sized businesses. Utilizing the Hosted or Software as a Service (SaaS) model, operators can leverage the full suite of SIMPLer features without the hassle of managing server installations or upkeep. Additionally, all information is securely stored within this framework, complete with essential backup measures already in place. This functionality makes it an incredibly effective solution for many operators, especially those who are just entering the market, allowing them to concentrate on their primary business objectives. Furthermore, the WIB's inherent scalability guarantees that as businesses expand, their connectivity solutions can seamlessly adjust to accommodate growing requirements. This flexibility is particularly advantageous in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Integrations Supported

Amazon Web Services (AWS)
Microsoft Azure
Vertex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CSG International

Date Founded

1994

Company Location

United States

Company Website

www.csgi.com/products/encompass/

Company Facts

Organization Name

Azotel

Date Founded

2005

Company Website

www.azotel.com/simpler-platform/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

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