Top CSG Encompass Alternatives

Tridens Monetization presents a cutting-edge platform for charging and revenue management, tailored for contemporary enterprises. This versatile billing system is applicable across various industries and service sectors, enabling significant innovation, distinct brand positioning, and transformative business strategies. The platform boasts essential features that empower users to innovate and adapt to future market demands effectively. It is particularly well-suited for high-volume, consumption-based events across diverse service and business models. Among its advanced capabilities are innovative offer design tools, which include a comprehensive product catalog, various discount options (percentage, price, and value), as well as intricate pricing and rating mechanisms along with plans and bundles. The platform also facilitates robust customer management, providing detailed customer overviews, hierarchies, and contract management functionalities. Additionally, it encompasses both web and mobile applications for customers and partners alike. Convergent charging capability encompasses a wide range of services, functioning in real-time both online and offline, complete with flexible consumption rules and instant notifications. Advanced discounting options alongside resource and discount sharing further enhance its appeal. Invoicing and billing options are highly customizable, offering flexible billing cycles such as daily, weekly, monthly, semi-annual, quarterly, and more, ensuring businesses can manage their financial processes efficiently. This comprehensive approach enables organizations to stay agile and responsive in a rapidly evolving market landscape.

Cerillion offers a comprehensive BSS/OSS suite designed for mobile, fixed, cable, and multi-service communication providers, seamlessly integrating the flexibility of specialized solutions with the operational efficiency of a fully integrated system to ensure unparalleled system agility. It is constructed on a common technology foundation that adheres to industry standards, such as TM Forum Open APIs, Open Digital Architecture, and 3GPP charging specifications, which allows it to accommodate various deployment models. This includes functioning as a complete end-to-end BSS/OSS solution that oversees the entire lifecycle of customers, products, services, and revenues, as well as enabling a mixed deployment where specific modules can be substituted with third-party applications. Additionally, organizations can utilize individual best-of-breed modules and point solutions tailored to their needs. Cerillion's architecture is cloud-neutral, facilitating deployment across public clouds, private clouds, and on-premises environments, and is further enhanced by an extensive suite of managed service options to provide additional support. This flexibility ensures that communication providers can adapt their operations to meet evolving market demands effectively.

Over the last ten years, the telecommunications sector has undergone significant transformations. The rise of mobile gadgets, the popularity of over-the-top communication services such as video streaming, and a shift away from conventional voice services have all contributed to this disruption. As technologies like IoT and 5G gain traction, the intricacies of telecom billing are expected to grow even further. To stay competitive and adapt to the evolving landscape, Communications Service Providers (CSPs) must modernize their outdated billing frameworks, adopting convergent systems that deliver enhanced flexibility and cost efficiencies. One such solution is CostGuard, an intuitive convergent billing platform designed for seamless integration across various markets, customer segments, and service offerings. Furthermore, with CostGuard, companies can introduce new products, services, and pricing strategies at a pace that outmatches their rivals. Embracing this innovative approach can be pivotal for CSPs looking to thrive in a rapidly changing environment.

Telecom providers, along with Unified Communications and OTT services, have the capability to set up, introduce, and profit from a variety of communication services over IP networks. These offerings encompass Unified Communications, Hosted IP PBX / IP Centrex, and SIP Trunking, in addition to various management tools such as DID Management and calling card services. Important components of this system include VoLTE and VoWiFi, which enhance communication efficiency. Among the critical functional modules are Class 4 and Class 5 SIP softswitches, designed for both residential and enterprise telephony solutions, as well as options for convergent online billing, service provisioning, and charging features that can be tailored to user needs. This flexibility ensures that service providers can adapt to the evolving demands of their customers while maximizing their revenue potential.

Alepo's digital BSS platform encompasses a wide array of features such as convergent billing, digital CRM, partner management, and various additional modules. This comprehensive system facilitates swift implementation, effective monetization, and management of the latest communication services. The platform's customer relationship management tools enhance the customer experience while boosting retention rates. By automating workflows, it optimizes both support and sales processes. Additionally, Alepo offers a versatile, device-responsive self-care system that includes AI chatbot integrations, providing customers with round-the-clock assistance throughout the year. This functionality not only allows customers to engage through their preferred channels but also alleviates pressure on customer service representatives. Moreover, Alepo's centralized product catalog enables service providers to quickly introduce new products and services, adapting swiftly to the evolving demands of the market. Overall, this platform ensures that operators remain competitive in a fast-paced environment.

Optius Digital OSS provides a comprehensive array of pre-integrated modules that address Service Order, Service/Resource Activation, Provisioning, and Inventory Management across diverse network infrastructures such as fiber, copper, wireless, and hybrid setups. With its sophisticated order orchestration and intelligent assignment features, the platform ensures services are activated accurately on the first attempt, minimizing errors and enhancing reliability. Designed by a forward-thinking communications service provider equipped with vast operational knowledge, Optius emerges as a modern and effective solution in the industry. It offers a unified system that combines both software and services, simplifying key functions like data management, process optimization, reporting, configuration, integration, testing, training, and maintenance under one cohesive service umbrella. Moreover, Optius effortlessly connects with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) systems, making it a versatile choice for organizations. This all-encompassing solution not only supports the digital transformation of businesses but also provides adaptable options for integrating with current Back Office Support Systems (BSS) or leveraging partnered solutions. By opting for Optius, organizations can significantly boost their operational efficiency, enhance service delivery, and position themselves for future growth in an evolving marketplace. Overall, the flexibility and comprehensive nature of Optius make it an invaluable asset for any organization looking to optimize its operations.

A wide array of OSS/BSS applications is on offer, including Customer Care and Billing, a Self Care Portal, Asset Management, Service Desk, Network Management, and Application Performance Monitoring, along with Infrastructure Planning and Buildout. These services can be quickly defined, provisioned, monitored, and billed, enabling rapid revenue generation. The applications are crafted for seamless integration with both contemporary and legacy systems, providing flexibility and extensibility with the ability for rapid deployment. Businesses have the option to prioritize the rollout of essential applications first, with the freedom to expand their capabilities as required. Verax Customer Care & Billing (CCB) supports both pre-paid and post-paid billing for a variety of products and services, integrating four key business applications—Customer Care, Product Catalog, Self Care, and Billing—into a unified platform that reduces integration costs and time while improving time-to-market at a competitive price. Additionally, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, simplifying the integration between OSS and BSS while offering advanced "looking glass" capabilities for better operational oversight. This cohesive strategy not only enhances business operations but also cultivates a more agile approach to responding to evolving market demands, ultimately leading to improved customer satisfaction and loyalty.

Telecommunications companies are evolving to meet the demands of the digital marketplace, often partnering to introduce innovative Internet of Things services, and in this context, telecom billing systems are crucial in supporting the development of new offerings that cater to genuine customer needs while ensuring effective monetization. This evolution necessitates a focused approach to telecom revenue management. The Comarch Convergent Billing System, an integral part of Comarch BSS, integrates seamlessly with modules like Comarch Product Catalog and Comarch BSS Mediation. Featuring a real-time, online charging system applicable to various service types, Comarch CBS also encourages the development of novel business models in collaboration with partners. Additionally, the flexibility and scalability of the Comarch Convergent Billing System (CCBS) make it an essential tool for service providers aiming to effectively monetize their offerings while adapting to the changing landscape of telecommunications. Ultimately, the ability to manage billing efficiently can be a significant competitive advantage in the telecom industry.

Our state-of-the-art billing software is crafted to empower MVNOs and operators, enabling them to revitalize and reshape the mobile landscape. With our adaptable billing and BSS solutions, we support your business's evolution as you navigate towards the future. Our platform enhances and automates vital billing and back-office tasks, providing businesses with the necessary tools for monetizing 5G and developing innovative service offerings, thereby challenging traditional business models. We tackle a diverse range of billing and revenue management obstacles, ensuring that you maintain control over your operations at all times. Utilize our systems to expand your influence in the MVNO, OTT, IoT, and 5G domains, leveraging our real-time Diameter OCS bridge platform as the core facilitator for network access. We stand by innovative MVNOs, offering all-encompassing billing and BSS solutions coupled with expert advice on both setup and ongoing revenue management. By opting for our software, you place your business at the leading edge of the swiftly changing mobile ecosystem, paving the way for future success and growth. This commitment to innovation and adaptability positions your enterprise to thrive in a competitive market.

Billing can often be complex, requiring careful attention to detail and a dedication to outstanding service. iCommVergence presents a holistic solution that empowers you to handle billing for modern telecommunications services while preparing you for future challenges. The automated system optimizes the billing workflow, enabling you to issue invoices promptly and with improved efficiency, generally demanding fewer resources and less time compared to your existing methods. By adopting this integrated, state-of-the-art OSS/BSS platform, you can streamline a variety of operations: manage all billing functionalities through a single interface, leverage table-driven capabilities for greater customization, enhance customer service interactions, support a cohesive multi-service architecture, create a flexible rules-based engine, and oversee an array of functions including billing, customer support, rating, issue management, payment, and point-of-sale tasks. Additionally, this platform allows for seamless integration of web technologies with third-party applications, provides options for customizable bundling and discounting, and improves overall workflow efficiencies across your organization. Ultimately, this strategy not only simplifies your billing process but also equips your business to excel in the rapidly changing telecommunications industry, ensuring you remain competitive and responsive to market needs.

OSS360 is an integral component of the Advantage360 suite, delivering extensive operational support for a wide range of technologies including CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing, all consolidated into one platform. This all-encompassing solution features vital functionalities such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, churn and credit scoring, as well as general ledger (GL), accounts payable (AP), and lockbox capabilities, among many others. By offering a complete software suite, OSS360 removes the necessity for clients to obtain various modules from different vendors and piece them together through middleware or other technologies. One of the standout features of the platform is the Past Due Treatment, which allows for customizable rules to effectively manage subscriber delinquencies and ensure that appropriate actions are taken to maintain service continuity. Furthermore, OSS360 significantly boosts operational efficiency, empowering businesses to concentrate on growth and enhancing customer satisfaction without the burden of juggling numerous systems. This streamlined approach not only reduces complexity but also fosters a more cohesive business environment. Ultimately, OSS360 equips organizations with the tools needed to thrive in a competitive marketplace.

MaxBill acts as a driving force for operational change, enabling organizations to achieve hyperautomation, which empowers them to market, develop, and profit from their existing services effectively. Our advanced BSS solution caters to the needs of both small and medium-sized businesses as well as large enterprises. It provides a robust foundation for a digital ecosystem that is intelligent, customer-focused, compliant, data-driven, and partner-oriented. This solution has been successfully deployed to foster the growth of telecommunications, utilities, gaming, and energy service providers, especially in fiercely competitive and evolving markets. By seamlessly integrating service connections with comprehensive cash-to-meter functionality, which encompasses billing, metering, and payment processes, you can take full command of your commercial operations. Leverage market trends and expand your business capabilities with MaxBill's technology-driven automated billing and revenue management platform, which is designed to enhance operational efficiency and drive profitability. With MaxBill, organizations can navigate the complexities of digital transformation with confidence.

Engage, retain, and delight your mobile subscribers with BeQuick BSS/OSS designed specifically for their needs. Build stronger trust in your services while maintaining a focus on customer satisfaction as a top priority. Equip your customers with intuitive tools that allow them to manage their accounts autonomously. Take the initiative to reach out to them, enhancing sales opportunities and delivering vital account updates. Revamp your billing support system to meet your requirements efficiently, moving away from outdated technologies that hinder accurate billing processes. Achieve thorough transparency regarding the fees charged to your subscribers for the products and services they receive. Rely on the precision of your invoices and statements, as your BSS will empower you to provide outstanding customer service and foster enduring relationships. By emphasizing these crucial aspects, you can establish a fluid experience that not only promotes subscriber loyalty but also significantly improves overall satisfaction, ensuring that your business thrives in a competitive market. Ultimately, your commitment to these principles will pave the way for sustained growth and customer advocacy.

Presenting a fully integrated, secure Business Support System (BSS) that is specifically created to grow in tandem with your business requirements. This Software-as-a-Service (SaaS) offering enables Communication Service Providers (CSPs) to reduce expenses, improve automation, accelerate market entry, and relieve substantial operational and maintenance challenges, while ensuring comprehensive visibility, insight, and control for both business operations and IT functions. Infonova SaaS BSS leverages cutting-edge, secure, cloud-native technology and incorporates Open APIs along with a micro-services architecture that is containerized, making it suitable for all business sectors, including consumer, small and medium-sized businesses, enterprise, and wholesale, all within a cohesive BSS framework. With a strong technological base and a proven history of successful implementations across various global communication providers, adopting the Infonova SaaS BSS assures you that it is future-ready. Additionally, this adaptable platform is configured not only to satisfy present requirements but also to evolve alongside the changing demands of the business and technological environment, ensuring ongoing relevance and effectiveness. As industries continue to transform, this BSS solution will be there to support your strategic objectives.

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

TimelyBill is a comprehensive telecom billing platform designed for service providers to launch products, generate invoices, manage payments, and create bundled offerings, while also enabling profit sharing with partners and fraud detection. Recognizing the unique requirements of different organizations, TimelyBill OSS/BSS was developed to provide exceptional flexibility and dependability. With TimelyBill, you have complete control over your billing processes, allowing you to customize fields, labels, validation rules, and permissions, as well as manage customer information in various languages. Additionally, it encompasses robust components specifically tailored to meet the demands of telecom and communications service providers, ensuring that all operational aspects are efficiently addressed. This adaptability positions TimelyBill as an essential tool in the competitive landscape of telecom services.

Elevate represents a groundbreaking solution for monetisation, billing, and subscriptions, tailor-made for the modern telecommunications sector. It revolutionises traditional practices, transforming service monetisation into a state-of-the-art, rapid, and highly flexible cloud-native system that significantly outstrips previous generations. With Elevate's unparalleled agility, scalability, and reliability, the billing process is simplified, allowing you to manage your service offerings with ease. As your business needs evolve, you gain access to expert insights and customised support, ensuring you maintain a competitive edge. The core of Elevate’s adaptability and real-time capabilities lies in its on-demand, hyper-scalable framework, which utilises Amazon Web Services (AWS) and employs sophisticated scaling strategies to achieve remarkably swift performance. This, in conjunction with Strategic Imperatives’ exceptional service delivery, promises a platform that is dependable, scalable, secure, and well-equipped for future challenges, facilitating your business's success in a rapidly changing market. Ultimately, Elevate is designed not just to satisfy the current demands, but also to foresee and tackle the obstacles of the future, affirming your organisation's position as a leader in innovation while allowing for continuous growth and adaptation.

Splynx is recognized as the leading billing and management software specifically designed to cater to the varied requirements of Internet Service Providers (ISPs). By consolidating multiple functions into one platform, companies can effectively lower their operational costs. This software enables extensive management and optimization of every facet of an ISP's operations. We take pride in offering exceptional customer support, guaranteeing that our clients can access prompt assistance whenever they require it. Splynx can easily be implemented either on-site or through our secure cloud infrastructure. Your information is safeguarded with regular backups occurring every six hours to an encrypted server, ensuring that you will never experience data loss. Our specialized team is committed to easing the transition from your current platform, whether it involves transferring data from Excel/CSV files or any Radius server database. Furthermore, you have the capability to set up centralized customer authentication, enforce restrictions for unpaid users, examine internet usage statistics, and accommodate various equipment and vendor types to elevate your service offerings. With Splynx, you can optimize your operations while providing strong support for your technological framework, ultimately leading to improved customer satisfaction and business growth.

The Symphony billing platform allows you to quickly and easily introduce new products or applications into your existing business framework. You have the option to either incorporate only the essential modules or leverage the full end-to-end solution, enabling our versatile and scalable system to develop in tandem with your requirements. By utilizing Symphony's real-time data transaction processing and mediation capabilities, you obtain valuable insights into your customer accounts, which significantly improves your customer relationship management and profitability. This adaptability guarantees that as your business expands, your billing system will effortlessly adjust to accommodate evolving demands, ensuring sustained growth and efficiency. Ultimately, Symphony positions your business for success in a rapidly changing market landscape.

The Optiva BSS Platform functions as an all-encompassing system for customer and revenue management, effectively enabling the monetization of innovative services while improving the overall customer journey. This platform allows operators and MVNOs to utilize real-time billing, charging, and fulfillment processes, which helps them distinguish themselves from their rivals and maximize their profit margins. It supports a spectrum of technologies from 2G to 5G on a single platform, equipping operators with essential tools to deliver a sophisticated and customized user experience economically. Unlike conventional billing solutions, the Optiva BSS Platform is a pre-integrated option that streamlines real-time storefront provisioning, monetization, and promotional initiatives across multiple services. Designed for the cloud, it can be deployed in both public and private environments, facilitating swift implementation and lowering the total cost of ownership. Additionally, this platform thoroughly meets the diverse monetization requirements of service providers, allowing them to respond effectively to the rapidly changing telecommunications landscape. With its groundbreaking capabilities, the Optiva BSS Platform stands out as an indispensable resource for any progressive operator determined to thrive in the digital marketplace and build lasting customer loyalty.

Efficiently manage a variety of solutions from different vendors using a centralized and user-friendly interface. Acquire essential insights to address issues related to network performance, faults, resource distribution, and change management effectively. With the capability to handle hybrid networks that encompass both traditional and virtual systems, as well as software-defined and self-organizing networks, customer enablement becomes a seamless process. Infraon’s suite of products is certified with SOC2, affirming its adherence to rigorous standards concerning data security, availability, processing integrity, confidentiality, and privacy. The Infraon OSS platform acts as a cohesive system that integrates physical and virtual infrastructure, facilitating effective management of hybrid networks, transport systems, fiber, IP, and wireless networks. By improving the efficiency of your infrastructure and automating operations, you can leverage your services to enhance your competitive edge, evolving into a more agile and effective service provider. A thorough provisioning process commences from the very beginning, incorporating regular OS image backups, configuration management, and notifications for any changes that arise. This all-encompassing strategy ensures that your network remains resilient and adaptable to changing demands, ultimately supporting your business objectives more effectively. By embracing these solutions, organizations can not only optimize their current operations but also prepare for future technological advancements.

CSG Singleview is a comprehensive solution for billing and revenue management designed specifically for communication service providers, allowing them to effectively leverage their evolving network assets and adopt new business strategies. The platform features a unified architecture that integrates policy management, rating, charging, and billing processes, which simplifies the management of various services and subscription models. Its intuitive interface and user-friendly offer creation tool enable staff to launch new products quickly without needing extensive technical knowledge, facilitating rapid entry into the market. Available in both cloud and on-premises configurations, Singleview is capable of supporting millions of subscribers while handling a high volume of transactions in real-time. Additionally, its flexibility allows communication service providers to monetize a wide range of services across different network types, including wireless, wireline, and IP networks, thus strengthening their market position. This powerful platform not only accommodates existing business models but also encourages continuous innovation and expansion of service offerings, ensuring that providers remain agile and competitive in a fast-evolving industry. By fostering an environment conducive to growth and adaptation, Singleview positions CSPs to thrive in the future.

RevX is an advanced platform for billing and revenue management specifically designed for subscription-based products. This cutting-edge solution allows companies to connect, monetize, and manage a variety of communication, application, and managed services effortlessly. With features such as real-time billing, comprehensive account management, and multiple customer self-service channels, users can customize their pricing and billing arrangements according to their specific requirements. Furthermore, it accommodates complex charging structures, product packages, and subscriber rights, among various other capabilities. A key element in promoting growth and ensuring client retention is the provision of low-touch or no-touch services through self-service features and automated workflows. By enabling customers to handle their accounts autonomously, businesses can boost satisfaction while reducing costs and promoting expansion. RevX simplifies your workload by automating vital tasks like recurring billing, payment processing, managing collections for overdue accounts, charging for overages, sending operational and regulatory emails, and generating daily reports, all of which are crucial aspects of our all-encompassing solution. This not only optimizes operations but also enriches the user experience, contributing to long-term success. In essence, RevX empowers businesses to focus on innovation while it takes care of the billing complexities.

The rise of hyper-connectivity and digital convergence is reshaping the landscape for both consumers and businesses that provide communication and digital services designed for contemporary living. Service providers are experiencing increasing pressure to hasten the introduction of new products while continuously innovating and cutting costs to stay competitive in this swiftly changing market. This challenge is widespread throughout the industry, but it presents a particularly daunting obstacle for smaller regional operators, who, despite enjoying a loyal customer base, grapple with limited resources and face escalating competition from larger Tier 1 companies. To succeed in this environment, these providers must emphasize the delivery of exceptional customer experiences, which encompass real-time balance management and notifications, multi-channel ordering capabilities, efficient customer service, and comprehensive self-service options available through both web and mobile platforms. Additionally, embracing cutting-edge technologies and aligning their strategies with customer expectations will be essential for their long-term sustainability and expansion in an increasingly digital landscape. Ultimately, meeting these evolving demands is vital for their survival and growth amid a highly competitive ecosystem.

CDG Elements is a versatile, cloud-based OSS/BSS platform with an open architecture, specifically crafted to assist service providers in broadband, data, utility, and interconnect services in creating an ideal service ecosystem that promotes customer growth, enhances business intelligence, and integrates AI/ML and automation technologies to improve operational efficiency and boost revenue. Owned and managed by operators, our company is dedicated to revolutionizing the telecommunications industry by delivering innovative, operator-centric OSS/BSS solutions that empower our clients to provide exceptional services to their users. Our platform is designed to accommodate a diverse array of services, such as voice, video, data, circuits, and interconnect options, which are customized for retail and wholesale broadband providers and carriers alike. By harnessing our open architecture and operator-focused solutions, we generate substantial value for our clients, enabling them to cultivate an optimal service ecosystem that drives customer base expansion. In a world where telecommunications is continuously evolving, our goal is to equip service providers with the tools they need to not only adapt but also thrive in this dynamic environment, ensuring they remain competitive and relevant. Ultimately, our commitment lies in fostering long-term partnerships that result in growth and innovation for all stakeholders involved.

Comarch CRM for Telecoms is an intuitive software solution specifically designed to empower customer service representatives in building distinctive and tailored relationships with their clients. This robust platform simplifies tasks for its users, ensuring that data is neatly organized for swift access. With this system, you can deliver customized products, enhance service quality, and swiftly address customer orders and inquiries. The ability to maintain a comprehensive, real-time, 360-degree view of customers allows for seamless interactions. Serving as a vital element of Comarch BSS, Comarch CRM streamlines essential processes in sales, marketing, and customer support. It is also pre-integrated with other Comarch BSS/OSS offerings, providing a cohesive experience. Featuring an easy-to-navigate graphical user interface, the system offers sophisticated tools that facilitate daily sales activities and back-office functions, adhering to the "one desk-full service" philosophy, ensuring that representatives can serve customers more effectively and efficiently. Additionally, this software not only improves operational efficiency but also enhances customer satisfaction by providing quick and tailored responses.

A comprehensive OSS/BSS solution platform crafted for ISPs and telecom operators facilitates the smooth management of broadband services. This innovative platform equips service providers to boost operational efficiency, streamline billing functions, reduce infrastructure expenses, and foster rapid business growth. We take pride in acting as an integral part of our clients' teams, always on hand to provide prompt support whenever needed. By removing the licensing fees tied to databases and operating systems, our offering significantly cuts down capital costs related to hardware infrastructure. Furthermore, our solution enables field teams to swiftly access crucial data required for their tasks, made possible through intuitive mobile applications. Our carefully structured processes and guidelines ensure that migration is executed seamlessly and without any hitches. Additionally, this solution is engineered for remarkable scalability, able to accommodate millions of subscribers within a single instance, making it an excellent choice for expanding businesses. Ultimately, our dedication to innovation and customer satisfaction distinguishes us in the competitive landscape, and we continuously strive to enhance our offerings to meet evolving client needs. This relentless pursuit of excellence ensures that we remain at the forefront of the industry.

Presenting the only BSS platform that guarantees extraordinary agility and quick deployment. In situations where speed is crucial, our flexible BSS software configuration adapts to promote growth throughout your organization. Effortlessly unify operations across the entire enterprise and accelerate your entry into the market. CompaxDigital serves B2C, B2B, and wholesale clients with an innovative, forward-thinking BSS solution. A centralized and intuitive product information system not only improves your customers’ comprehension of your offerings but also provides a thorough reference across all business units. You are empowered to make rapid updates without the necessity for coding or extensive development, facilitating swift additions, changes, or removals of your products. Connect with your customers efficiently without the hassle of prolonged development cycles, ensuring a unified customer experience. With easily accessible information, users can assist customers more effectively, resulting in improved service quality, reduced support costs, and heightened customer loyalty. Moreover, this efficiency fosters a more agile environment that can swiftly adjust to evolving market needs, ultimately enhancing your competitive advantage.

All the essentials to launch your phone and data services are conveniently available on a single platform designed for ease of use. Experience wholesale connectivity alongside simplified processes for checkout, payments, tax management, and compliance, allowing you to prioritize growing your business rather than getting bogged down in technical details. Begin providing eSIMs and SIM cards that enable talk, text, and data services through leading global networks. By utilizing various components of Gigs’ comprehensive product suite, you can craft and introduce your unique mobile service, thus establishing a consistent income stream. Create a tailored checkout experience and an all-encompassing plan management site without needing any coding skills, making it remarkably accessible for all users. You’ll find managing recurring billing, processing refunds, and tracking taxes and payouts straightforward, eliminating the complications often associated with integrating third-party payment solutions. With instant sales capabilities and 24/7 customer service options, you can drastically reduce support costs by up to 95%. Handle support inquiries effortlessly with just one click. You’ll gain access to every detail related to subscriptions, metrics, payments, SIMs, and devices through a single, cohesive interface, ensuring that your dashboard remains integrated regardless of the method you choose for implementation. This efficient system not only optimizes operations but also significantly boosts customer satisfaction, leading to a more prosperous business model.

For more than twenty years, Aradial Technologies has been providing comprehensive billing, policy control, and AAA software solutions tailored for Internet service providers, regardless of their scale. Their ability to seamlessly integrate with existing IT and network infrastructures allows both small providers and large ISPs serving millions of users to easily adopt Aradial's offerings. The extensive product lineup from Aradial opens up new avenues for a variety of sectors, including ISPs, MNO/MVNO, hotspots, WISP, LTE, FTTH, mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs, and wireless LAN. To date, over 1,000 operators in 80 different countries have selected Aradial to fulfill their operational requirements. The company’s Convergent Billing software provides a diverse array of functionalities, encompassing both prepaid and postpaid services, subscription billing, ISP billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, Aradial offers a Radius server that is well-suited for various applications, including ISP, VOIP, DSL/PPPoE/FTTH, and MNO. The software has also been specifically designed for convergent billing and AAA (Diameter & RADIUS) in LTE, LTE HSS, and 3G mobile environments, addressing technologies such as 3GPP, GSM, and CDMA2000, while also supporting M2M billing solutions. This wide-ranging suite of services firmly establishes Aradial as a prominent player in the telecommunications software sector, continuously adapting to meet the evolving demands of the industry. As technology advances, Aradial’s commitment to innovation ensures they remain at the forefront of providing essential solutions for their clients.

HPE OSS Fulfillment is HPE's adaptation of the service operations factory (SOF) designed specifically for customer onboarding services. This all-encompassing solution covers the entire fulfillment process as delineated in the Business Process Framework (eTOM) established by the TM Forum, which includes aspects such as order management linked to product catalogs, the activation of service and network infrastructure, the maintenance of service and resource inventories, and the management of changes and configurations. These efficient fulfillment processes and tools play a crucial role in hastening the launch of new services in the market. Furthermore, it enhances customer satisfaction through self-service portals while ensuring high-quality service delivery. To further improve agility and reduce the complexity and expenses associated with the entire end-to-end fulfillment process, a significant revamping of operations support systems (OSS) is often required to integrate fragmented tools, processes, and teams. This transformation not only helps organizations streamline their operations but also proves essential for those striving to maintain a competitive edge in an ever-changing market landscape. Consequently, investing in such a holistic approach is vital for success in the digital age.

TierOne provides a platform that enables communication service providers to enhance their business through effective service assurance. Our distinct advantage lies in our capability to analyze network failures across various domains and assess their immediate effects on individual customers. We guarantee that every affected customer benefits from a real-time automated workflow tailored to their needs. Over the years, we have supported a multitude of organizations, including some of the largest and most varied B2B service providers globally. Explore our case studies to see how TierOne has transformed the operations of real-world businesses. Are you prepared to discover the advantages of partnering with TierOne? Reach out to us today or visit Tieroneoss.com to learn more about how we can assist you in optimizing your service delivery.

TriOSS is a sophisticated automation solution for GPON networks that streamlines the rapid establishment of users and service provisioning in FTTH environments. By drastically reducing the operational expenses linked to technical labor, it boosts overall productivity and significantly decreases the time needed for both provisioning and fault detection, ultimately enhancing service quality and customer satisfaction. Acting as a black box, TriOSS integrates effortlessly with the Network Management System (NMS) to carry out its functions on both the Optical Line Terminal (OLT) and the Optical Network Terminal (ONT). It features real-time automated ONT configuration along with a convenient one-click setup option for users. Furthermore, TriOSS offers a range of customer data management choices for billing, enabling users to select day-wise or time-specific cron jobs to efficiently implement all related functionalities. This adaptability ensures that organizations can customize the solution to align with their unique operational requirements and customer expectations, making it an invaluable asset in the competitive landscape of FTTH services. The comprehensive nature of TriOSS not only simplifies operations but also empowers businesses to respond quickly to market changes.

Recently, there has been a significant movement towards "Customer Centricity," which indicates a shift from a Resource-centric model to a Service-centric framework for OSS solutions, seamlessly merging Fulfillment and Assurance operations. Central to this evolution is the CygNet Service Management Platform (SMP), which is fundamental to the leading CygNet Service Fulfillment and Assurance systems. Acknowledging the vital importance of maintaining accurate and up-to-date physical inventory in the OSS-BSS value chain, the CygNet SMP utilizes an autodiscovery engine that captures exact, real-time resource inventory data directly from the network. A key highlight of the CygNet Autodiscovery engine is its integrated correlation algorithms, which skillfully "stitch" together end-to-end circuits across multiple vendors and technologies, encompassing L1, L2, and L3 layers. This functionality not only facilitates the automatic discovery of network-facing services but also broadens the scope to include customer-facing services, significantly bolstering overall service delivery. By adopting this innovative approach, organizations are better equipped to respond to customer demands while simultaneously enhancing their operational efficiency and effectiveness in service management. As a result, the CygNet SMP plays a pivotal role in shaping how companies interact with their clients and optimize their internal processes.

Dynamics Billing provides enhanced oversight for your invoicing, billing, and customer management processes. By automating billing and invoicing tasks, you can significantly reduce time spent on these activities and minimize the chance of errors. In terms of customer management, all pertinent data such as interactions, invoices, products, and payments can be accessed and managed from a single interface. This streamlined approach allows for efficient handling of customer information. Additionally, you can leverage advanced analytics tools that offer visual representations of all billing and customer management data, empowering you to accelerate your business growth effectively. Ultimately, this comprehensive system equips you with the resources needed for informed decision-making and improved operational efficiency.

Fully adaptable in just a few hours to incorporate innovative ideas and offerings, allowing for modifications without vendor support. This enables a marketing nimbleness that facilitates the introduction of new promotions, strategies, or services in mere hours or days, as opposed to the typical months required. Experience a rich integration of payment systems, networks, and services. Take advantage of real-time billing and charging capabilities that proficiently handle prepaid, postpaid, and hybrid accounts. Access a wide array of services, including voice, video, and data, across diverse network technologies such as wireline, wireless, and IP. Leverage a consolidated charging engine, product catalog, and customer management framework. This adaptable solution significantly boosts efficiency and speeds up the introduction of new products. Additionally, enjoy a considerable reduction in operational and capital costs while effectively managing intricate B2B, B2C, and B2B2C relationships. Such strategies result in a substantial improvement in subscriber satisfaction and retention, ultimately nurturing long-lasting loyalty. The streamlined operations not only lay the groundwork for sustainable growth but also empower businesses to respond swiftly to market changes. By fostering these capabilities, companies can thrive and maintain a competitive edge in an ever-evolving landscape.

Totogi transforms the journey of BSS development, simplifying the process from conception to launch with its intuitive conversational AI interface and cutting-edge technological advancements. Experience the achievement of your ideal BSS solution without the strain of high costs. Address the most challenging monetization issues that telecom companies encounter. Open up new avenues for growth with an API-driven framework that bolsters your operational efficiency. Utilize the benefits of public cloud technology to enhance your enterprise. With an innovative approach to monetization, Totogi is set to significantly increase average revenue per user (ARPU). This cloud-based model allows for the design of customized plans that address varied customer demands. At the core of this ecosystem lies its sophisticated charging solution, featuring a multi-tenant, serverless charging engine that ensures infinite scalability without the need for physical hardware. Impressively, Totogi’s technology can support the subscriber base of an entire continent while operating at just 20% of the costs typical of traditional on-premises providers. The extensive capabilities of our platform present limitless opportunities for business growth, and you can embark on your journey with Totogi within days, enabling smooth integration that fosters rapid innovation in the telecom industry. This nimbleness empowers businesses to maintain a competitive edge and adapt swiftly to market changes. With Totogi, you are not just keeping pace but are positioned to lead the future of telecommunications.

The Mavenir Digital Enablement (MDE) platform enables Communication Service Providers (CSPs) to innovate freely, quickly respond to market dynamics, and successfully leverage new business opportunities arising from 5G technology. This sophisticated, cloud-native digital Business Support System (BSS) simplifies the development of new 5G digital services and supports the modernization of existing networks by integrating crucial charging and mediation functions, along with providing resources to create a digital marketplace that unifies products and services from diverse sectors into integrated solutions. MDE utilizes a MACH (Microservice, API First, Cloud Native, and Headless frontends) architecture, which allows it to operate as a comprehensive BSS or as an additional digital layer over current legacy systems, ensuring that the implementation process incurs minimal risk and disruption. The adoption of BSS digital overlay solutions empowers CSPs to significantly increase their profitability amid the shifting landscape of 5G. Furthermore, this adaptability not only enhances operational efficiency but also elevates customer satisfaction, thereby positioning CSPs for improved performance in a highly competitive environment. As a result, the MDE platform represents a vital tool for CSPs aiming to thrive in the rapidly evolving telecommunications industry.

Meet all your BSS and OCS needs with Telgoo 5, a robust cloud-based SaaS solution tailored for cable and internet service providers, mobile operators, mobile virtual network operators, enablers, and aggregators. This flexible platform offers an Omni Channel CRM, a billing solution, online charging features, and a payment processing engine, supporting numerous top brands across the telecommunications industry. Are you interested in learning more about how we can help your business thrive? The Telgoo 5 platform equips various stakeholders in the Mobile Virtual Network ecosystem, driving improvements in customer satisfaction and enabling revenue growth. So, how does our system function? Our billing and operations support system is designed to streamline your workflows by adapting to your unique requirements. Discover some of its standout features: advanced AI capabilities that anticipate your needs, seamless connectivity with major carriers, hosting on AWS to ensure reliability, and user-friendly APIs that efficiently address emerging demands. Moreover, our platform is built to expand alongside your business, ensuring that you stay ahead in this fast-paced and ever-changing industry landscape. With Telgoo 5, you can confidently navigate the complexities of telecommunications while focusing on your core business objectives.

Ericsson's telecom charging and billing solutions are versatile, business-focused software systems used by over 300 operators around the world. These platforms currently serve more than one billion customers globally, effectively addressing the varied needs of operators, service providers, and end-users alike. They encompass all revenue channels, including B2C, B2B, and B2B2X, enabling companies to maximize and safeguard their revenue streams while taking advantage of new business prospects in traditional telecom, digital services, 5G, and the Internet of Things. In addition, users will enjoy a cohesive platform that streamlines the management of all services and users, regardless of payment method or access type. The robust data mediation capabilities improve customer experience by ensuring precise data collection from the network. Moreover, these solutions provide a cloud-based, tailored, and contextual customer experience across multiple digital interfaces, which greatly enhances user satisfaction and engagement. This comprehensive approach not only meets current demands but also positions organizations to thrive in an evolving market landscape.

The Intelligent Automation Portfolio known as Blue Planet offers a comprehensive and flexible software solution tailored to equip service providers with detailed insights into their networks, thereby enabling the improvement of business processes that integrate both IT and networking operations and hastening the progress of digital transformation. Gone are the days of traditional IT and network functions being confined to outdated and labor-intensive silos, as Blue Planet implements closed-loop automation through the seamless integration of multi-domain and multi-layer orchestration, in addition to capabilities like inventory federation, analytics, and route optimization and assurance, which collectively boost network performance and enhance business agility. By operating effectively across a variety of vendor domains, including Ciena’s framework managed by Manage, Control and Plan (MCP), Blue Planet's intelligent automation accelerates the deployment of a wide range of end-to-end services, ensuring swift market readiness and superior performance while simultaneously reducing operational costs. This cutting-edge approach not only simplifies workflows but also equips service providers with the tools necessary to excel in a highly competitive environment. As a result, organizations can adapt more rapidly to changing market demands, ensuring their long-term sustainability and success.

OSS-as-a-Service is an innovative business model that delivers comprehensive Operational Support System functionalities through a collaborative agreement with Communication Service Providers (CSPs), typically spanning several years. By leveraging a well-integrated OSS suite that efficiently manages high-quality operational data, CSPs can significantly boost automation and agility in their operations, resulting in enhanced operational efficiencies, reduced operating costs, faster time-to-market, and a superior customer experience. Historically, CSPs have faced limited sourcing options, primarily choosing between purchasing a Commercial Off-The-Shelf (COTS) software solution with necessary support services or creating their own OSS solutions internally. The emergence of OSS-as-a-Service transforms this scenario, providing a more adaptable and efficient means to access vital OSS capabilities. This approach not only resolves existing operational issues but also strategically equips CSPs for ongoing growth and innovation in an ever-changing market landscape. As such, OSS-as-a-Service represents a significant shift in how CSPs can approach their operational challenges, paving the way for future advancements in technology and service delivery.

Telecommunications companies are compelled to undergo a strategic overhaul to keep pace with the ever-changing expectations of consumers in the digital economy. This transformation requires rapid innovation, the introduction of new services, and seamless integrations aimed at boosting customer satisfaction. Prodapt is committed to guiding telcos in overhauling their IT operations with state-of-the-art technologies, enabling them to transition into Digital Service Providers (DSPs). Our OSS/BSS transformation solutions equip Communication Service Providers (CSPs) with the agility needed to prioritize customer needs, thereby significantly improving their ability to swiftly launch new products and services. The global pandemic has intensified the urgency for digital transformation in the CSP sector, as businesses seek to navigate unprecedented challenges. Consequently, CIOs are harnessing the potential of advanced technologies to address these unique obstacles, ensuring their organizations stay competitive and resilient. This continuous digital evolution underscores a larger trend, where adaptability to shifting realities and consumer expectations is becoming essential for all companies aiming for long-term success. As the landscape shifts, staying ahead of trends will be crucial for telecommunications firms looking to thrive.

We are excited to present a cutting-edge cloud-based BSS digital experience platform specifically designed for Mobile Virtual Network Operators (MVNOs) and Communications Service Providers (CSPs). With RaptrDXP™, businesses can rapidly transition, upgrade, and modernize their operations through our all-inclusive, cloud-native BSS digital stack, all while enjoying a significantly lower total cost of ownership (TCO). Organizations can leverage fully pre-configured BSS functionalities in the cloud, facilitating a cohesive understanding of their customers, increasing productivity at lower expenses, enhancing customer experience (CX), and achieving improved TCO as they grow. Our cloud-native BSS Software as a Service (SaaS) offering features a microservices architecture, which supports swift deployment cycles that bring market-ready digital solutions to the forefront. MVNOs and CSPs can realize substantial efficiencies by utilizing our ready-to-use BSS modules, specifically designed to align with their dynamic business and operational needs. Don't hesitate to contact us today or drop us an email to arrange a no-obligation demonstration and trial, subject to terms and conditions. Your path to operational excellence begins here, and we are eager to support you every step of the way!

We present a cloud-based solution designed to streamline the management of connectivity, devices, billing, and core networks, with flexible deployment options that enable rapid initiation of IoT projects while reducing overall ownership costs and speeding up market entry. Leveraging state-of-the-art technology for the division of user and control planes, our offerings deliver exceptional adaptability through a worldwide network of localized packet gateways. This solution is meticulously designed to meet the needs of narrowband, battery-operated device-to-cloud applications. It includes an all-encompassing business suite tailored for mobile operators, IoT service providers, and the wider IoT connectivity market. Our Business Support System incorporates an innovative multi-tier billing and rating structure, complete with user-friendly features for the quick rollout of creative IoT business models. Furthermore, our robust, multi-layered security measures ensure that IoT devices, their data, and connectivity are safeguarded against potential cyber threats, fostering a secure environment for every user. By emphasizing both security and adaptability, we empower enterprises to excel in the rapidly changing IoT ecosystem, paving the way for future innovations.

Nokia’s cutting-edge OSS suite, when paired with its 5G Future X network architecture and digital value platforms, enables Communication Service Providers (CSPs) to adopt digital-first attributes and engage in more autonomous decision-making. This sophisticated OSS fosters a shift from fragmented operations to a cohesive and dynamic lifecycle management strategy that incorporates automated functionalities. Designed with a strong emphasis on automation, intelligence, and a closed-loop service lifecycle management system, it guarantees an exceptional OSS experience for users. Transitioning to this advanced OSS signifies a major shift, blending separate functions and enhancing operational integration with assurance, while moving from a network and service-centric focus to a model that prioritizes customer engagement and business outcomes, ultimately leading to zero-touch automation. By streamlining operations, the revamped OSS not only supports innovative digital services but also facilitates the creation of new value chains and partner ecosystems, establishing itself as a fundamental element for future progress in the telecommunications sector. This evolution will also enable CSPs to respond more swiftly to market changes and customer demands, thus reinforcing their competitive edge.

aBILLity serves as an outstanding solution for effectively overseeing your service offerings while guaranteeing precise billing for your clients. This all-encompassing communication billing platform has been carefully designed and refined to fulfill all your billing requirements. Surpass your business objectives with features such as live analytics, fraud prevention, customizable customer portals, and seamless back-office integrations. It safeguards you against supplier overcharging and ensures that you capitalize on potential revenue opportunities from your clients while also spotting and mitigating fraudulent activities. With aBILLity, you have the capability to create appealing bundles and subscription plans for a diverse array of ICT services that will impress your customers. Moreover, aBILLity ensures accurate billing calculations by consolidating all fixed and variable charges into a single, user-friendly invoice for every client, thus streamlining your billing operations. This groundbreaking tool not only makes management simpler but also significantly boosts customer satisfaction through its dependable and transparent billing processes. Additionally, the platform's adaptability allows for the incorporation of new services as your business grows, ensuring that your billing solution evolves alongside your needs.

In today's competitive landscape, organizations, whether they are well-established or emerging, must rapidly develop, learn from, and enhance their digital service offerings to cultivate brand loyalty and ensure a sustainable consumer base across B2C, B2B, and B2B2X environments. Achieving this transformation, however, is not an overnight process; it necessitates a careful equilibrium between swift market entry and optimizing revenue from current services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform designed to support the launch of new digital services, enabling companies to participate effectively in the federated digital economy. Additionally, it paves the way for a smooth transition to a business model that significantly reduces operational expenses while fully digitizing both front and back-office functions, seamlessly integrating new and existing digital services into a unified customer relationship framework. Organizations have the flexibility to transition subscribers from legacy systems to Ascendon at a pace that suits their needs, ensuring they possess all the essential tools to underpin a robust digital services initiative without incurring the costs of new infrastructure. This strategic approach not only empowers businesses to innovate but also helps them sustain operational effectiveness and adapt to market demands over time.

ESKA® Digital Billing streamlines the billing process in telecommunications networks, enabling immediate transactions. Its flexible and powerful convergent rating engine gives network providers a competitive advantage in the ever-evolving telecommunications industry. This advanced platform efficiently manages the integrated billing of multiple services, encompassing wireline, wireless, and data networks. Furthermore, it offers an extensive range of features, such as the ability to handle various billing cycles with different frequencies and grace periods, alongside multiple charging methods including advance, arrear, and one-time billing options. By integrating smoothly with other systems like Customer Care, ESKA® Digital Billing enhances telecom operators' capacity to effectively manage their billing and administrative tasks. This integrated approach not only improves service delivery and boosts customer satisfaction but also significantly enhances the overall operational efficacy of telecom companies. Moreover, its adaptability ensures that it can evolve alongside technological advancements and changing market demands.

For more than a decade, WinCable has served as a dependable option for various operators, but it has recently evolved into a platform that users describe as “fresh, clean, calming, and full of awesomeness.” Retaining the extensive features that GLDS is celebrated for, BroadHub boosts usability, performance, and aesthetics. In contrast to firms that focus on a singular area, expecting broadband service providers to assemble their own solutions, GLDS understands that this can create inefficiencies and lead to complicated systems that rely heavily on integrators. Rather, GLDS offers a holistic suite of pre-integrated solutions aimed at providing a smooth experience for both operators and their customers. When utilized alongside GLDS hosting services, BroadHub stands out as the top customer management system available, presented through a user-friendly virtual, cloud-based interface. This forward-thinking strategy allows operators to concentrate on their primary business functions while benefiting from a streamlined and effective solution that enhances their service delivery. Ultimately, this transformation positions GLDS as a leader in the industry, adept at meeting the evolving needs of its clientele.