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What is CX Connected Portal?

Elevate the satisfaction levels of your clients and partners by providing a tailored self-service experience through a dedicated portal and mobile application that seamlessly interfaces with your CRM, ERP, and customer support systems. Create a customer-oriented portal utilizing pre-made templates that feature flexible layouts, optional widgets, and interconnected forms. Empower customers to submit and track their support inquiries, delve into knowledge base articles, and obtain product details. Design a customized, intuitive mobile application that delivers an easy-to-navigate self-service experience customized to align with your customers' preferences. Ensure users receive timely updates regarding their support cases, renewals, and orders, while also recommending related products and services to enhance cross-selling potential and drive revenue growth. This all-encompassing strategy not only boosts customer engagement but also cultivates a sense of loyalty and satisfaction among your clientele, leading to long-term relationships. By prioritizing the user experience, you position your business as a leader in customer service excellence.

What is ActiveBuilding?

Enhance the connection between residents and staff through a robust communication and messaging platform designed to improve staff productivity, increase efficiency, and cultivate a stronger community atmosphere. ActiveBuilding acts as both a resident portal and a mobile application, streamlining self-service functions for your team and residents alike, allowing staff to focus on fulfilling residents' requests. With our cutting-edge messaging hub, social networking tools, and payment processing features, residents can easily engage with staff and each other, pay rent, submit maintenance inquiries, manage package deliveries, and more. By offering residents self-service capabilities for online payments, lease renewals, service requests, and renters insurance, you can significantly free up staff time. Tailor the resident experience and reinforce your brand identity with the ActiveBuilding Custom-Branded App, ensuring a memorable impact. Facilitating straightforward online renewal processes not only boosts resident retention but also allows for communication through their preferred methods. Furthermore, by consolidating all resident charges into one invoice, collections can be enhanced by as much as 3% for each property, simplifying the billing experience for all parties. This all-encompassing strategy not only elevates operational effectiveness but also fortifies the bonds within the community, creating a more engaged and satisfied resident population. The result is a vibrant community where both staff and residents thrive together.

Media

Media

Integrations Supported

MRI Agora
ServingIntel
SuiteSpot

Integrations Supported

MRI Agora
ServingIntel
SuiteSpot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MobileForce Software

Company Location

United States

Company Website

www.mobileforcesoftware.com

Company Facts

Organization Name

RealPage

Date Founded

1998

Company Location

United States

Company Website

www.realpage.com/resident-portal/

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Categories and Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

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