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What is CX Manager?

A meticulously designed digital solution can lose its effectiveness without robust management features. As traditional brick-and-mortar retailers strive to keep pace with online competitors, many are hastily migrating to digital platforms. This hurried transition often leads to an array of disjointed solutions that fail to compete with a cohesive system of interconnected technologies, resulting in chaos. This is where the CX Manager® becomes essential. The CX Manager® is a cloud-based solution that underpins the Connected Experience. Its scalable and customizable attributes make it the perfect tool for overseeing, managing, and supporting all existing PoS systems. The user-friendly web interface allows access to your PoS systems worldwide from any location, facilitating management and oversight whenever necessary. This adaptability also ensures that any required maintenance can be executed swiftly in the event of problems. Ultimately, the CX Manager® not only optimizes operations but also significantly boosts the overall effectiveness of retail management, ensuring that businesses can thrive in a competitive landscape. By integrating all aspects of retail management into one platform, it empowers retailers to respond agilely to market demands.

What is ATSG OPTX Platform?

The ATSG OPTX Platform, referred to as Optanix, functions as a comprehensive tool for IT automation and management, designed to optimize and improve digital operations within enterprises. By harnessing advanced technologies such as artificial intelligence, machine learning, and analytics, it provides real-time insights into the performance of IT systems, applications, and overall service efficiency. This platform features a wide range of functionalities, including automated workflows, incident management, and predictive maintenance, which help organizations enhance productivity while reducing downtime. Additionally, ATSG OPTX offers customizable dashboards and robust reporting tools that enable IT teams to manage complex environments effectively, ensuring both scalability and reliability in alignment with business objectives. With its adaptable modular architecture, the platform can seamlessly integrate with existing tools, making it a versatile option for facilitating digital transformation initiatives. In conclusion, this solution empowers organizations to navigate and succeed in an increasingly dynamic technological environment, ensuring they remain competitive and efficient.

Media

Media

Integrations Supported

SAP HANA
SAP Store
Salesforce

Integrations Supported

SAP HANA
SAP Store
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AMERIA

Date Founded

2001

Company Location

Germany

Company Website

ameria.de/en/cxmanager/

Company Facts

Organization Name

ATSG

Date Founded

1994

Company Location

United States

Company Website

www.optanix.com

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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