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Ratings and Reviews 0 Ratings
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What is CX Manager?
A meticulously designed digital solution can lose its effectiveness without robust management features. As traditional brick-and-mortar retailers strive to keep pace with online competitors, many are hastily migrating to digital platforms. This hurried transition often leads to an array of disjointed solutions that fail to compete with a cohesive system of interconnected technologies, resulting in chaos. This is where the CX Manager® becomes essential. The CX Manager® is a cloud-based solution that underpins the Connected Experience. Its scalable and customizable attributes make it the perfect tool for overseeing, managing, and supporting all existing PoS systems. The user-friendly web interface allows access to your PoS systems worldwide from any location, facilitating management and oversight whenever necessary. This adaptability also ensures that any required maintenance can be executed swiftly in the event of problems. Ultimately, the CX Manager® not only optimizes operations but also significantly boosts the overall effectiveness of retail management, ensuring that businesses can thrive in a competitive landscape. By integrating all aspects of retail management into one platform, it empowers retailers to respond agilely to market demands.
What is Autonomous Digital Experience Management (ADEM)?
An integrated digital experience management solution that works with Prisma SAE, along with GlobalProtect and Prisma Access, enables the enhancement of user experiences without the necessity for extra software or hardware installations. IT teams are required to swiftly detect and address issues in the entire service delivery chain, catering to both remote and office-based employees. By utilizing ADEM, which is part of the SASE framework, you can easily uncover answers to any performance-related inquiries for any user. This tool provides extensive insights into user experiences, allowing you to identify critical incidents and their underlying causes effectively. With comprehensive visibility, you can oversee user experiences by correlating performance metrics across all networks and endpoints, ensuring that any potential problems are swiftly addressed to maintain optimal functionality. Furthermore, this approach fosters a proactive stance in managing digital experiences, ultimately enhancing overall productivity and satisfaction among users.
Integrations Supported
Prisma Access
Prisma SASE
Prisma SD-WAN
SAP HANA
SAP Store
Salesforce
Integrations Supported
Prisma Access
Prisma SASE
Prisma SD-WAN
SAP HANA
SAP Store
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
AMERIA
Date Founded
2001
Company Location
Germany
Company Website
ameria.de/en/cxmanager/
Company Facts
Organization Name
Palo Alto Networks
Date Founded
2005
Company Location
United States
Company Website
www.paloaltonetworks.com/sase/adem
Categories and Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring