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What is CYS?

CYS provides an all-encompassing software solution that integrates crucial data and feedback from customers, employees, and organizations. With over 15 years of experience, we have focused on improving customer experiences while facilitating business growth. Our goal is to develop the leading software worldwide for collecting, merging, and displaying insights from diverse data sources. Our platform simplifies the automatic gathering of feedback from both employees and customers. Users can easily create audits, checklists, and other tools, all of which are accessible from any device. By merging numerous data inputs into one cohesive solution, you can tailor your data management to meet your specific preferences. The curated data is fully suited for both research and visualization tasks. Our tool allows you to create visually appealing insights through customized dashboards and cutting-edge infographics, all driven by real-time data and available on various devices. This cutting-edge methodology empowers businesses to make well-informed decisions grounded in thorough insights, ultimately enhancing their strategic capabilities. Additionally, our commitment to continuous innovation ensures that we stay ahead in delivering value to our clients.

What is Alchemer?

Alchemer is the perfect solution for businesses seeking customer, market, and employee feedback, particularly for those that have moved beyond SurveyMonkey or wish to avoid the high costs and complexities associated with Qualtrics. With the Alchemer Platform, you can efficiently and effectively close the feedback loop with both customers and employees, making it the fastest and simplest choice available. By utilizing Alchemer Survey and Alchemer Mobile to gather valuable insights, you can seamlessly integrate these responses into your operations through Alchemer Workflow, ensuring that no feedback goes unaddressed. This comprehensive approach not only enhances engagement but also drives meaningful improvements across your organization.

Media

Media

Integrations Supported

Integrations Supported

6Connex
APIANT
ActiveCampaign
Advantage CSP
Cloudbeds
Codeless Platforms Alerting Software
Constant Contact Lead Gen & CRM
Facebook
Flow XO
Google Analytics
Humanitru
Ketch
KonnectzIT
LeadSimple
Mailchimp
ProjectManager
Salesforce Agentforce Marketing
X (Twitter)
Xoxoday

API Availability

API Availability

Pricing Information

$290 per month
Free Trial Offered?

Pricing Information

Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month

Team and Enterprise - custom pricing
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

CYS Group

Date Founded

2004

Company Location

Netherlands

Company Website

www.cys.group/

Company Facts

Organization Name

Alchemer

Date Founded

2006

Company Location

United States

Company Website

www.alchemer.com

Categories and Features

360 Degree Feedback

Not specified

Audit

Alerts / Notifications
Audit Planning
Dashboard
Forms Management
Mobile Access

Business Intelligence

Ad Hoc Reports
Dashboard
Key Performance Indicators
Performance Metrics
Visual Analytics

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis

Data Visualization

Analytics
Dashboard Creation
Filtered Views

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Infographic Makers

Not specified

Market Research

Data Management
Email / Online
Face-to-Face
Sample Management
Survey Management

Categories and Features

Customer Experience

Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

SMS Survey

Survey Builder

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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