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What is Calero?

Calero's comprehensive single-platform solution allows you to harness automation through its technology expense management system, effectively becoming an integral part of your team. As a leading provider in the realm of technology expense management, Calero specializes in delivering tailored solutions for telecom, mobility, and software as a service (SaaS) needs. This innovative approach not only streamlines processes but also enhances overall efficiency in managing expenses.

What is Avotus ReflectR?

Unlock unparalleled insights into your utilization of UC&C, call performance, user interaction, productivity levels, and financial implications. At Avotus, we understand how crucial your UC&C platform is in cultivating an effective remote work environment. We also recognize the limitations associated with standard reporting tools provided by various UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To genuinely improve UC&C practices, gain a competitive advantage, and optimize results, you need more than just the fundamental reporting, archiving, and retrieval functionalities. ReflectR equips you with Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts, enabling your leadership and management teams to swiftly evaluate usage trends in your UC&C platform, thereby enhancing employee productivity and engagement across the board. This all-encompassing solution not only simplifies your processes but also reinforces strategic decision-making, paving the way for sustainable success in your organization. With ReflectR, you can take informed actions that propel your business forward.

Media

Media

Integrations Supported

Microsoft Teams
Asana
Azure App Service
Box
Cisco Webex Calling
Docusign
Google
Microsoft 365
Okta
RingCentral Automatic Call Recording
Salesforce
Slack
Zendesk
Zoom

Integrations Supported

Microsoft Teams
Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Skype

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Calero

Date Founded

1982

Company Location

United States

Company Website

www.calero.com

Company Facts

Organization Name

Avotus

Date Founded

1981

Company Location

Canada

Company Website

www.avotus.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customizable Billing
Internet
Order Management
Provisioning
Self Service Portal
Service Order System
VoIP

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management

SaaS Spend Management

Not specified

Telecom Billing

Not specified

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Wireless Expense Management

Move / Add / Change Options
Procurement Management
Usage Reporting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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