Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    151 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • PathSolutions TotalView Reviews & Ratings
    42 Ratings
    Company Website
  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • Paessler PRTG Reviews & Ratings
    694 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • CXT Software Reviews & Ratings
    63 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    20 Ratings
    Company Website

What is Call Record Analyzer?

Are you interested in creating detailed visual reports for your Cisco UC environment? Consider CRA, a powerful cloud-based solution specifically crafted for web call detail reporting and analytics tailored to Cisco® Unified Communications Systems. This cutting-edge tool grants remarkable insights into your UC framework, enabling you to swiftly identify essential calling patterns. You can produce customized reports for different departments, which aids in diagnosing voice and video Quality of Service (QoS) issues on an individual call basis. With features such as adjustable column title definitions and varied data formatting options, you can easily navigate through specific call records. Moreover, CRA provides visual depictions of call flows, thorough device usage analytics, and the capability to differentiate between internal and external calls. You can also assign personalized caller-ID labels and track the talk time utilization of any given device, revealing who initiated or received particular calls. In addition, the platform allows for an exploration of the reasons behind call disconnections and the identification of the most active communicators within each department, enhancing overall communication management and effectiveness. By utilizing CRA, you're not just gaining insights; you're transforming the way your organization interacts through its communication systems.

What is CMar4Pabx?

This all-encompassing and intuitive professional call accounting software is designed for Microsoft PCs and connects effortlessly with any PABX system through its SMDR or CDR port, utilizing either a serial (RS232) or Ethernet network connection. It compiles essential information by capturing records of all calls handled by the PABX system, regardless of whether they are incoming or outgoing. Designed for ease of use, the software allows users to explore reports arranged in tree-like structures (boards) where summary data can be double-clicked to access sub-reports or detailed call tables, significantly reducing the demand for tedious data entry. Users can benefit from a total of 14 standard reports and 63 visually engaging 2D and 3D bar chart reports, as well as extensive database management functionalities that encompass Users, Extensions, Departments, Phonebooks, CO-Lines, and Pricing. Furthermore, the software facilitates both automatic and manual report printing, incorporates multi-user password protection, includes inactivity detection that prompts users back to the login screen, and offers real-time updates on PABX status. With all these features, it becomes an indispensable resource for effective call management in any business environment, ensuring streamlined operations and enhanced productivity.

Media

Media

No images available

Integrations Supported

Cisco Webex

Integrations Supported

Cisco Webex

API Availability

Has API

API Availability

Has API

Pricing Information

$415 per month
Free Trial Offered?
Free Version

Pricing Information

$539
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligent Visibility

Date Founded

2014

Company Location

United States

Company Website

www.callrecordanalyzer.com

Company Facts

Organization Name

MarwanSoft

Date Founded

1990

Company Location

Kuwait

Company Website

www.CppWebExpert.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Popular Alternatives

Popular Alternatives

PBX Call Tarifficator Reviews & Ratings

PBX Call Tarifficator

DCS Laboratory
SolarWinds VNQM Reviews & Ratings

SolarWinds VNQM

SolarWinds
FCS Gateway Reviews & Ratings

FCS Gateway

FCS Computer Systems
Infortel Select Reviews & Ratings

Infortel Select

ISI Telemanagement Solutions
VXTracker Reviews & Ratings

VXTracker

Connections