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What is Caller Insight?

Utilizing call tracking software is crucial for determining which advertising channels deliver optimal outcomes for your business. Whether it’s the eye-catching billboard on Main Street, the radio commercial during busy commute times, or the targeted pay-per-click ads on Google that draw the most attention, call tracking enables you to quickly identify which marketing strategies result in the greatest number of incoming calls. Armed with this knowledge, you can more effectively allocate your marketing budget and resources. Caller Insight’s call tracking software features an intuitive web-based interface, allowing you to generate reports from any internet-enabled device. This platform facilitates the analysis and comparison of different advertising campaigns, experimentation with innovative marketing tactics, and the ability to listen to recorded calls, among other functionalities. Additionally, it offers the capability to evaluate the performance of your various teams by assigning unique toll-free and local numbers for tracking purposes. By reviewing recorded calls and utilizing real-time analytics, you can enhance your sales and customer support interactions, ensuring that your customer engagement strategies are as impactful as possible. This extensive tracking functionality enables businesses to make informed, data-driven decisions that enhance their marketing efforts, ultimately leading to improved business performance. Furthermore, the insights gained from call tracking can help refine your overall advertising approach, ensuring continued growth and success.

What is CallView 360?

CallView360® offers an all-encompassing solution for conversion tracking that is vital for your digital and direct response marketing efforts. Through its sophisticated tracking and analytics software, businesses can effectively oversee and analyze the calls and texts they receive, tapping into a rich array of data points, AI-driven analytics, and customized reporting features. This powerful tool provides immediate insights and allows for precise calculations of your return on investment via highly tailored reports. By analyzing customer behavior data, you gain a deeper understanding of your audience, identify which marketing campaigns yield the best results, and evaluate the importance of every incoming call and text message. It facilitates easy viewing and filtering of essential call tracking data, making it simple to track and attribute incoming calls. Don't miss the opportunity to ask about instant marketing attribution that aligns with your inbound communications. Are you aware of where your calls originate? With dynamic tracking numbers that can be seamlessly integrated into your website, landing pages, and various advertising channels, CallView360® empowers you to trace calls back to their sources and delivers in-depth reports regarding their origins. Gaining access to this information can significantly bolster your marketing tactics and elevate your business performance. Moreover, by utilizing this comprehensive tracking system, you can continually refine your strategies based on real-time data and consumer insights.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$135 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Caller Insight

Company Location

United States

Company Website

callerinsight.com

Company Facts

Organization Name

Dial 800

Date Founded

1989

Company Location

United States

Company Website

www.dial800.com/products/callview360/

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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