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What is Capillary Insights+?

Harness the power of AI-enhanced customer analytics and business intelligence to derive actionable insights. In today's marketplace, consumers anticipate that brands will acknowledge their unique preferences and requirements. Capillary Insights+ equips you with a profound comprehension of consumer behavior and interests. With the diverse range of engagement channels at play, monitoring consumer interactions with your brand can be quite complex. By gathering data from every interaction point, you can cultivate a comprehensive 360° view of your customers through a Consumer Data Platform. This approach allows you to compile information from multiple sources, refine and eliminate duplicate consumer records, and enrich these profiles based on all touchpoints. By gaining an extensive understanding of each customer’s transactional and behavioral patterns across every channel, you can boost conversion rates through customized messaging and experiences. Utilize demographic and behavioral segmentation derived from CDP data to craft personalized engagements that truly resonate with each individual consumer. Ultimately, a deeper insight into your customers can significantly amplify brand loyalty and enhance overall satisfaction, paving the way for lasting relationships. Additionally, this thorough understanding can help anticipate future trends and preferences, further positioning your brand for success in a competitive landscape.

What is Acquia CDP?

Integrate customer data from multiple sources to establish a cohesive and lasting customer identifier that can be utilized across the organization. Equip interdisciplinary teams with insights generated through machine learning, which supports extensive individualized segmentation efforts. Revamp your marketing strategies and elevate customer interactions by harnessing centralized data that provides valuable insights. Employ behavioral analytics to ensure smooth experiences across various channels, enhancing the overall customer journey. A more transparent view of customer information allows for improved personalization, refining the accuracy of your marketing approach and decision-making processes. Provide your entire organization with thorough access to data, facilitating effective analysis on both individual and collective scales. Utilize predictive modeling techniques to craft personalized content that resonates with established behavioral patterns. Implement persona models that categorize customers into segments based on a wide array of factors, aiding in targeted outreach. Make use of recommendation algorithms to pinpoint the best next actions for customer segments as well as individual clients. By adopting these strategies, businesses can greatly enhance customer engagement and satisfaction levels, ultimately leading to increased loyalty and retention. Continuous improvement in understanding customer needs will drive future success and foster lasting relationships.

Media

Media

Integrations Supported

Acquia Cloud Platform
Acquia Optimize
Acxiom InfoBase
Adobe Analytics
Azure Blob Storage
Company Secretary
Criteo
Epsilon Data
Facebook
Google Ads
Google Analytics
Google Cloud Storage
Ketch
Microsoft Dynamics 365
NetSuite
Optimizely One
Oracle Responsys
Salesforce
Salesforce Agentforce Marketing
mParticle

Integrations Supported

Acquia Cloud Platform
Acquia Optimize
Acxiom InfoBase
Adobe Analytics
Azure Blob Storage
Company Secretary
Criteo
Epsilon Data
Facebook
Google Ads
Google Analytics
Google Cloud Storage
Ketch
Microsoft Dynamics 365
NetSuite
Optimizely One
Oracle Responsys
Salesforce
Salesforce Agentforce Marketing
mParticle

API Availability

Has API

API Availability

Has API

Pricing Information

$25,000 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com

Company Facts

Organization Name

Acquia

Date Founded

2007

Company Location

United States

Company Website

www.acquia.com/products/acquia-cdp

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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