Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Cara?
Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.
What is Bevaya?
Bevaya is an insurance-focused AI agent platform designed to automate document-heavy workflows across underwriting, claims, and policy servicing. The system sits on top of existing insurance software and uses specialized agents to interpret documents, extract data, analyze information, recommend actions, and push results into operational systems. Underwriting capabilities include submission intake, loss run processing, policy comparisons, and automated extraction from ACORD forms, supplemental applications, and other submission documents. Claims capabilities include FNOL and FROI setup, claim indexing, document routing, summaries, and preparation of materials such as legal demands and medical bills for adjusters. Policy servicing workflows can automate certificate of insurance generation, endorsements, premium audits, policy verification, and other recurring service requests. Bevaya also provides document intelligence for classifying and structuring unstructured insurance content before it moves into downstream workflows. Its AI is powered by InsurGPT, which the company says has been trained on more than 300 million insurance documents and deployed across more than 120 production workflows. Human-in-the-loop controls allow insurance teams to review decisions, exceptions, and recommendations before sensitive actions are finalized. Grounded explainability and responsible AI features are designed to help organizations understand how outputs were produced and maintain governance over automated processes. Workflow Canvas, integrations, implementation services, and an AI agent library help teams configure and deploy use cases without replacing their existing core platforms. Bevaya is designed for insurers, brokers, and TPAs that want to use AI agents to reduce manual work, increase processing speed, improve consistency, and modernize insurance operations.
Integrations Supported
Gmail
Google Calendar
Guidewire
Guidewire ClaimCenter
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce
Integrations Supported
Gmail
Google Calendar
Guidewire
Guidewire ClaimCenter
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oyster Technologies
Date Founded
2024
Company Location
United States
Company Website
www.getcara.ai/
Company Facts
Organization Name
Bevaya
Date Founded
2018
Company Location
United States
Company Website
www.bevaya.ai/
Categories and Features
Categories and Features
Insurance Underwriting and Rating
Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating
P&C Insurance
Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management