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What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

What is Brisc AI?

Brisc represents an innovative insurance software solution powered by AI that seeks to boost efficiency, simplify workflows, and enhance decision-making for insurance teams by automating complex operational tasks across various domains, such as carriers, managing general agents (MGAs), reinsurers, and brokers. The software features a suite of dedicated AI agents that act as digital employees, adeptly managing responsibilities like reconciling bordereaux with financial statements, extracting and verifying submissions and claims data, and prioritizing submissions based on underwriting criteria while following defined business protocols and processes. Equipped with a user-friendly natural language AI interface and a centralized hub called Brisc Insights, users have the capability to ask questions, gather instant insights, and collaborate with agents to refine workflows, generate reports, and automate labor-intensive tasks. Furthermore, Brisc is constructed on a powerful AI framework that consolidates data, sustains contextual comprehension, and continually adapts, utilizing advanced technologies that allow it to understand, analyze, and act on intricate insurance documents. This groundbreaking approach not only enhances operational efficiency but also allows insurance professionals to dedicate more time to strategic initiatives, ultimately driving growth and innovation within the industry. By minimizing the routine burden of operational duties, Brisc transforms the role of insurance teams, enabling them to prioritize high-value activities that can lead to better outcomes for their clients.

Media

Media

Integrations Supported

Adobe Acrobat Reader
Azure Marketplace
Azure OpenAI Service
ChatGPT
Claude
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Microsoft Excel
Microsoft Outlook
Salesforce

Integrations Supported

Adobe Acrobat Reader
Azure Marketplace
Azure OpenAI Service
ChatGPT
Claude
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Microsoft Excel
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Company Facts

Organization Name

Brisc AI

Date Founded

2023

Company Location

Canada

Company Website

brisc.ai/

Categories and Features

Categories and Features

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