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What is Care Diary?

We provide a digital platform designed to ease the challenges of care management administration and the compliance requirements tied to NDIS, allowing you to concentrate on what truly matters. Care Diary, which is routinely evaluated and validated by NDIS auditors, guarantees a seamless experience for your upcoming NDIS audit. Tailored specifically for NDIS providers, our software is developed through extensive collaboration with these entities to understand their distinct challenges thoroughly. We particularly focus on medium-sized NDIS providers—those that struggle with traditional solutions like email and paper forms due to their complexity, yet are not large enough to sustain dedicated HR or administrative teams to implement essential systems and quality measures for NDIS compliance. Our software eradicates common administrative frustrations, greatly boosting the productivity of your current administrative staff. By optimizing workflows, we enable your team to perform at their peak efficiency, which ultimately enhances the quality of service provided to clients. Furthermore, this allows organizations to allocate resources more effectively, ensuring a more sustainable and high-quality care experience for all stakeholders involved.

What is CITI Empower?

Empower, CITI's all-encompassing platform for health and human services (HHS), streamlines management and supports informed choices across a wide range of services. The platform is built on a robust foundation of considerable expertise gained through collaboration with clients and end-users alike. Empower is designed to serve both federal and state initiatives related to child welfare and benefits, covering various domains such as child welfare, foster care, childcare assistance, TANF, SNAP, and Head Start programs. Its eligibility rules engine allows for quick configuration and application, facilitating eligibility evaluations and improving decision-making in case management. With its rapid deployment capabilities, Empower effectively supports every phase of the case management lifecycle. Constructed using cutting-edge technology, it promises durability and broader applicability across programs, significantly reducing the chances of becoming outdated. Additionally, all solutions developed on the Empower platform are fully responsive, ensuring they function seamlessly on any mobile device. This responsive design not only enriches the user experience but also expands access to crucial services, empowering more individuals to benefit from what they offer. Ultimately, Empower stands out as a versatile tool that adapts to the evolving needs of the community it serves.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint

Integrations Supported

Microsoft 365
Microsoft SharePoint

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Care Diary

Date Founded

2021

Company Location

Australia

Company Website

carediary.com.au/ndis/

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/empower

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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