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What is ChangeCrab?

Make sure your latest features and exciting projects don’t go unnoticed in your blog or newsletter; instead, actively highlight your efforts to all customers and keep them aware of the developments you are making. Understanding the importance of custom categories and domains for an effective changelog, we offer these features free of charge to all users. Create a changelog that truly represents your brand’s essence, avoiding arbitrary limitations. Our intuitive editor simplifies the process of posting, allowing you to craft engaging updates in a matter of minutes. Choose from inline or sidebar widgets to keep your changelog easily accessible on your homepage while maintaining a seamless experience for your customers. Moreover, strengthen your relationship with your most valuable prospects and loyal customers by sending email notifications about significant updates and new features. This proactive strategy not only boosts visibility but also creates a stronger bond with your audience, ensuring they feel valued and informed about your ongoing progress. By taking these steps, you will not only keep your customers in the loop but also showcase the true value of your brand.

What is Canny?

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

Media

Media

Integrations Supported

5X
Azure DevOps
Chrome OS
ClickUp
Gist
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Integrately
Integry
Maven AGI
Microsoft Teams
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Slack
SureTriggers

Integrations Supported

5X
Azure DevOps
Chrome OS
ClickUp
Gist
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Integrately
Integry
Maven AGI
Microsoft Teams
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Slack
SureTriggers

API Availability

Has API

API Availability

Has API

Pricing Information

$19.95 per month
Free Trial Offered?
Free Version

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChangeCrab

Company Website

changecrab.com

Company Facts

Organization Name

Canny

Date Founded

2015

Company Location

United States

Company Website

canny.io

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

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