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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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BokunYou have the opportunity to sell through multiple channels, connecting with customers worldwide who want to book activities and tours with you. This approach not only enhances your efficiency but also allows you to oversee all facets of your business from a single platform, freeing up valuable time while enhancing customer satisfaction. Discover methods to boost your distribution, streamline your operations, and develop new revenue sources for your enterprise. With Bokun, you can monitor all your bookings seamlessly, whether they come from online sales, manual entries, or OTAs. It's simple to design and oversee all your offerings, including setting prices and start times. Your availability will be automatically updated across all sales channels, preventing any chances of overbooking. To kickstart your online selling journey, you can utilize either a Bokun booking site or a booking widget. Additionally, Bokun Pay and various integrated payment providers enable you to accept bookings and payments from virtually anywhere, ensuring a hassle-free experience for you and your customers. With such tools at your disposal, you can significantly enhance your business operations and customer engagement.
What is ChannelOS?
Channelplace has been rebranded as ChannelOS, which is a dynamic and efficient Partner Relationship Management (PRM) platform aimed at facilitating digital transformation. This comprehensive platform consists of seven applications that are tailored to manage channel relationships from inception to completion. The suite of applications within ChannelOS encompasses business planning, partner onboarding, and marketing automation, all essential for cultivating successful channel partnerships. Access to ChannelOS requires a subscription fee, ensuring that users benefit from its robust features. Additionally, this transformation reflects a commitment to enhancing the user experience and optimizing partner interactions.
What is Avectous?
Avectous Integrated Software transforms your complex warehousing and sales challenges into competitive strengths with our cost-effective and customizable product offerings. We evolve in tandem with your business, providing support as your model adapts over time. Understanding the need for flexibility to align with changing market trends and consumer demands, our software is built using cutting-edge programming languages to guarantee seamless functionality across all mobile devices. Our Warehouse Management System (WMS) operates on a rule and task-driven basis, adeptly managing the various complexities necessary for modern multi-channel operations, whether they pertain to B2B, B2C, or D2C frameworks. Additionally, Avectous offers 24/7 customer support for both urgent and non-urgent matters, reflecting our dedication to timely assistance from our base in Southern California. As a SaaS provider, we focus on cloud-based, fully integrated fulfillment technologies that streamline every facet of inbound and outbound warehouse operations along with order management, ensuring your logistics processes are consistently efficient. We take pride in not only fulfilling but surpassing your operational expectations, contributing to a significant enhancement in your overall business effectiveness. Our commitment to innovation and excellence positions us as a vital partner in your journey toward success.
Integrations Supported
eMerchantGateway
API Availability
Has API
API Availability
Has API
Pricing Information
$15 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ChannelXperts
Date Founded
2006
Company Location
United States
Company Website
en.channelxperts.com/channel-os/
Company Facts
Organization Name
Avectous
Date Founded
2010
Company Location
United States
Company Website
www.avectous.com
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management