ChargeSentry Reviews & Ratings

ChargeSentry

1.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

What is ChargeSentry?

Stop wasting your time and resources dealing with chargebacks! With ChargeSentry, you can automatically reclaim your lost revenue without the hassle. ChargeSentry stands out from the competition by being more affordable, user-friendly, and quicker to implement. Engaging in the tedious process of responding to chargebacks often proves to be ineffective due to inadequate evidence and cumbersome procedures. Many existing chargeback response services can be costly, involve lengthy contracts, and still leave you with additional work on your plate. Founded by experienced professionals from the e-commerce and merchant processing sectors, ChargeSentry was created to assist small and medium-sized online merchants in streamlining their chargeback responses and preventing revenue loss. Our team has amassed over 15 years of expertise in tackling chargebacks, ensuring that you can focus on growing your business rather than getting bogged down in disputes. Now, you can regain control over your finances and protect your hard-earned revenue effortlessly.

Media

Media

Integrations Supported

Worldpay
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM

Integrations Supported

Worldpay
Authorize.Net
Bank of America Business Advantage
Braintree
Fiserv
Global Payments
PayCafe
PayPal
Paysafe
ProPay
Shopify
Square Payments
Stripe
TSYS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99.95 per month
Packages start at $99/mo., with a free package option.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Company Facts

Organization Name

ChargeSentry

Company Location

United States

Company Website

www.chargesentry.com

Categories and Features

Chargeback Management

Not specified

Categories and Features

Accounts Receivable

Collections Management
Online Payment Processing
Partial Payments
Recurring Billing

Chargeback Management

Chargeback Dispute Management
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Churn Prevention

Not specified

eCommerce

Customer Accounts
Data Security
Mobile Access
Multi-Store Management
Order Management
Returns Management
Reviews Management

Finance

Not specified

Fraud Detection

For Banking
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition

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