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What is Chargebackhit?

Chargebackhit serves as a comprehensive solution for merchants aiming to drastically lower chargebacks and fraud, achieving reductions of up to 90%. By merging an integrated data source with advanced technology, it boosts efficiency and maximizes the return on investment for chargeback prevention strategies. The platform offers a unified data repository equipped with proprietary technology, significantly enhancing the effectiveness and ROI of chargeback mitigation efforts. Merchants can effectively thwart disputes and protect their revenue by rapidly sharing detailed transaction data with both issuers and customers. When customers initiate disputes regarding transactions with their issuers, Chargebackhit aids in preserving revenue by fostering customer loyalty and clarifying billing issues. Furthermore, the service cuts costs by tackling friendly fraud and proactively addressing disputes before they adversely affect chargeback statistics. Clients can conveniently access purchase details straight within issuer applications and online banking portals, thus improving their relationships with banks by lowering seller dispute ratios. In addition, Chargebackhit elevates customer satisfaction by reducing the time it takes to resolve chargebacks and disputes, leading to a more fluid transaction experience for everyone involved. Through this holistic strategy, the platform not only safeguards revenue but also lays the groundwork for enduring customer relationships and future business growth.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

Ethoca
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Verifi
Worldpay

Integrations Supported

Ethoca
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Verifi
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Chargebackhit

Company Location

Cyprus

Company Website

chargebackhit.com

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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