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What is Chargehound?

Chargehound is an automated solution designed to help businesses recover revenue lost from chargebacks by simplifying the process of creating and submitting dispute responses. Its advanced platform automatically retrieves transaction details and necessary evidence from payment processors, eliminating the need for manual data collection and reducing the risk of human mistakes. When a chargeback occurs, the system promptly generates a comprehensive and tailored response using well-structured templates that include vital information such as shipping records, payment history, and insights about the customer. These responses are then submitted automatically on behalf of the user, ensuring adherence to deadlines and facilitating a smoother dispute resolution process. Chargehound also features a user-friendly dashboard that delivers real-time analytics, allowing businesses to track, manage, and assess their chargeback activities, which promotes greater transparency concerning dispute results. Moreover, by utilizing this innovative technology, companies can prioritize their main operations while Chargehound adeptly handles the intricate nature of chargeback disputes, thus driving operational efficiency. In addition, the platform’s ability to analyze chargeback trends can empower businesses to implement preventative measures, further safeguarding their revenue.

What is ChargeSentry?

Stop wasting your time and resources dealing with chargebacks! With ChargeSentry, you can automatically reclaim your lost revenue without the hassle. ChargeSentry stands out from the competition by being more affordable, user-friendly, and quicker to implement. Engaging in the tedious process of responding to chargebacks often proves to be ineffective due to inadequate evidence and cumbersome procedures. Many existing chargeback response services can be costly, involve lengthy contracts, and still leave you with additional work on your plate. Founded by experienced professionals from the e-commerce and merchant processing sectors, ChargeSentry was created to assist small and medium-sized online merchants in streamlining their chargeback responses and preventing revenue loss. Our team has amassed over 15 years of expertise in tackling chargebacks, ensuring that you can focus on growing your business rather than getting bogged down in disputes. Now, you can regain control over your finances and protect your hard-earned revenue effortlessly.

Media

Media

Integrations Supported

Braintree
PayPal
Stripe
Authorize.Net
Bank of America Business Advantage
Chase Business Complete Banking
Elavon
Fiserv
Global Payments
Maxio
PayCafe
Paysafe
ProPay
Shopify
Square Payments
TSYS
WooCommerce
Worldpay

Integrations Supported

Braintree
PayPal
Stripe
Authorize.Net
Bank of America Business Advantage
Chase Business Complete Banking
Elavon
Fiserv
Global Payments
Maxio
PayCafe
Paysafe
ProPay
Shopify
Square Payments
TSYS
WooCommerce
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Chargehound

Company Location

United States

Company Website

www.chargehound.com

Company Facts

Organization Name

ChargeSentry

Company Location

United States

Company Website

www.chargesentry.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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