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What is Charlie for Refill Management?

Health Catalyst's Healthfinch® presents the Charlie™ application designed for Refill Management, which seamlessly incorporates medication renewal decision support into the EHR workflow, thereby allowing healthcare providers and their teams to boost the effectiveness of prescription renewal procedures. By utilizing a sophisticated combination of technology, established protocols, and workflow improvements, Charlie enables health systems to enhance patient safety and the overall healthcare experience. When a renewal request is received, Charlie thoroughly examines the patient's chart for relevant information and cross-references it with over 1,000 established protocols to evaluate the safety of the renewal process. Following this detailed assessment, Charlie gathers pertinent data from the patient's records and recommends the next steps, which may include authorizing the renewal or contacting the patient to fill any gaps in care. The Healthfinch team is dedicated to maintaining an extensive library of medication protocols, ensuring that they remain consistent with the latest industry standards and guidelines. Fully integrated into the EHR workflow, Charlie not only allows for the safe delegation of renewal requests from healthcare providers to their support staff but also streamlines the entire process, thus enhancing the quality of care delivered. This forward-thinking methodology not only prioritizes patient safety but also significantly improves workflow efficiency across healthcare environments, ultimately leading to better patient outcomes. Additionally, by fostering a more organized and efficient system, Charlie helps to alleviate some of the administrative burdens on healthcare professionals, allowing them to focus more on patient care.

What is Charlie?

Charlie Labs introduces Charlie, an AI-powered engineering assistant that accelerates the software development process for teams by automating a range of tasks, including coding, reviewing pull requests, fixing bugs, and implementing new features, all while integrating smoothly into existing workflows. This cutting-edge tool seamlessly connects with well-known developer platforms such as GitHub, Slack, Linear, Sentry, and Vercel, operating within daily routines to monitor activities like pull requests and team mentions, while automatically generating high-quality TypeScript code, managing branches, and creating pull requests with organized commits and passing tests. By effectively pinpointing bugs, providing actionable inline feedback, and generating feature code based on issue descriptions, Charlie allows engineers to focus on strategic planning and design instead of tedious implementation tasks. In addition, the assistant can interpret natural language requests made in team communication channels, further streamlining the development process. As a result, Charlie not only boosts productivity but also enables teams to innovate and produce superior software more rapidly. Ultimately, this transformative tool redefines how engineering teams collaborate and evolve in their software development journey.

Media

Media

Integrations Supported

Claude Opus 4.5
Claude Sonnet 4.5
GPT-5.2
GPT-5.2 Pro
GPT-5.2 Thinking
Gemini 3 Pro
GitHub
Linear
Slack
TypeScript
Vercel

Integrations Supported

Claude Opus 4.5
Claude Sonnet 4.5
GPT-5.2
GPT-5.2 Pro
GPT-5.2 Thinking
Gemini 3 Pro
GitHub
Linear
Slack
TypeScript
Vercel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

healthfinch

Date Founded

2011

Company Location

United States

Company Website

www.healthfinch.com

Company Facts

Organization Name

Charlie Labs

Company Location

United States

Company Website

www.charlielabs.ai/

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

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