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What is Cheerfy?

Cheerfy presents an innovative solution designed for restaurants aiming to succeed in the post-pandemic environment through its all-encompassing front-of-house software platform. This advanced system facilitates guest registration upon arrival in compliance with NHS track and trace guidelines, utilizing either Wi-Fi or QR codes. Moreover, it allows restaurants to gather marketing consent, which enables enhanced engagement with customers through digital channels. By incorporating vital functionalities such as order management, reservations, and point-of-sale systems, restaurants can develop comprehensive customer profiles. This insight enables them to foster enduring digital connections that boost both loyalty and revenue. Additionally, Cheerfy empowers restaurants to take charge of their online ordering systems, eliminating the commission costs typically incurred with third-party delivery providers. The platform also enables establishments to create a distinctive, branded customer experience tailored to their specific preferences. Active in the UK and Spain, Cheerfy is backed by Techstars Ventures, a firm renowned for its investments in industry titans including Uber and Twilio, alongside METRO AG. The platform has garnered the trust of esteemed venues like Grosso Napoletano in Madrid and Black Sheep Coffee in London, as well as global entities such as Autogrill and notable brands like Heineken, further underscoring its solid standing in the restaurant industry. By opting for Cheerfy, restaurants not only streamline their operations but also strategically position themselves for ongoing success amidst a competitive landscape, ultimately ensuring their long-term viability and adaptability.

What is CaptiFi?

CaptiFi provides a holistic guest WiFi marketing solution designed for a diverse range of establishments, such as pubs, restaurants, cafés, hotels, gyms, retail shops, and vacation rentals. By enhancing guest WiFi access, the platform integrates a personalized sign-in page that not only captures user information but also secures marketing consent, all without relying on WiFi connectivity. Businesses can utilize the gathered guest data to launch targeted email and SMS marketing campaigns, automate requests for reviews, and maintain communication with their customers. Depending on the selected subscription level, CaptiFi may also include features such as loyalty programs, engaging WiFi games, event ticketing, table reservations with deposit options, comprehensive analytics, and seamless management of multiple locations. Premium plans further enable integrations with well-known services like Mailchimp, Klaviyo, HubSpot, Toast, and Square, while also providing API access and webhooks to enhance operational capabilities. CaptiFi can either function with existing access points or be paired with its simple-to-install device for added convenience. To entice potential users, a 30-day trial is available, while the basic Lite plan starts at $24.99 monthly, which supports one location and accommodates up to 500 new guests. In summary, CaptiFi is a robust solution aimed at venues seeking to elevate guest interaction and streamline their marketing strategies through effective WiFi service utilization, making it an invaluable asset for businesses in this digital age.

Media

Media

Integrations Supported

LastPOS
Revo XEF
Sinqro

Integrations Supported

EmailOctopus
HubSpot CRM
Klaviyo
Mailchimp
Revinate
Slack
Square POS
Stripe
Toast POS
Twilio
Zapier

API Availability

API Availability

Has API

Pricing Information

$4.19 per month

Pricing Information

$24.99/month
Lite is $24.99 a month for one site and up to 500 new guests a month. Prices are charged in local currency, so Lite is also £19.99 (GBP), €21.99 (EUR), CA$34.99 (CAD), A$38.99 (AUD) or NZ$44.99 (NZD) a month. Every plan starts with a 30-day free trial and can use the CaptiFi plug-and-play device, with a refundable deposit taken when the kit is ordered ($99, £60, €79, CA$99, A$129 or NZ$149). There is no setup fee and you can cancel any time.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Cheerfy

Date Founded

2015

Company Location

United Kingdom

Company Website

www.en.cheerfy.com

Company Facts

Organization Name

CaptiFi Ltd

Date Founded

2024

Company Location

United Kingdom

Company Website

www.captifi.io

Categories and Features

Customer Experience

Not specified

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Loyalty Program
Review Platform Integration
SMS Marketing
Surveys
Time Limited WiFi
Trigger Campaigns

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