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What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

What is Billby?

A cost-free strategy for growing a subscription-based business is available through Billby. Suitable for enterprises of all sizes, Billby provides a robust set of tools essential for the smooth operation of a subscription model. This user-friendly online platform simplifies subscriber management and billing processes, allowing you to kick off your service in a matter of minutes. Billby seamlessly integrates with popular accounting software like Xero and QuickBooks, along with payment processors such as Stripe and Braintree, equipping you with all the necessary tools for a thriving subscription or membership venture. It supports a diverse range of recurring revenue models, including those employed by software developers, internet service providers, flexible payment services, membership clubs, and educational institutions. You can easily incorporate signup forms into your website without any coding knowledge, or opt for our developer tools to achieve a more personalized integration. Moreover, Billby provides the ability to customize subscriptions to adapt to your customers' evolving needs by offering various billing cycles, complex pricing options, and additional subscription features, thereby ensuring both flexibility and customer satisfaction. This capability for customization not only enhances user experience but also positions Billby as an excellent option for anyone aiming to succeed in a competitive landscape. In today's fast-paced market, having such a versatile tool at your disposal can significantly enhance your ability to attract and retain subscribers.

Media

Media

Integrations Supported

Braintree
Stripe
Checkout Champ
Loop
Ordergroove
Recharge
Recurly
Rivo
Seal Subscriptions
Shopify
Skio
Smartrr

Integrations Supported

Braintree
Stripe
Authorize.Net
MYOB AccountRight
PayPal
QuickBooks Accountants
Salesforce
Slack
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Company Facts

Organization Name

BILLBY.COM

Company Location

Australia

Company Website

www.billby.com

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

Categories and Features

Recurring Billing

Not specified

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