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What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

What is Bold Subscriptions?

Create a consistent income stream and boost customer loyalty by implementing a customized subscription service tailored to meet your specific business requirements. Bold Subscriptions can seamlessly integrate with numerous ecommerce platforms, and for those platforms not featured, Bold Checkout is essential for anything beyond Shopify, providing you with further customization capabilities. Craft a unique solution using our APIs, allowing you to connect and manage transaction data in a manner that best fits your needs. Our APIs are engineered for speed, dependability, and robustness, enabling you to adapt quickly to the dynamic world of commerce. Utilize our extensive pricing rules through APIs to offer attractive pricing and promotional deals across various channels. Develop intricate promotions with intelligent rules and adjustable stacking options while centralizing your pricing strategies to effectively execute dynamic pricing at every customer touchpoint. This adaptability not only ensures you can respond to market fluctuations but also keeps your offerings fresh and enticing for customers. By prioritizing flexibility and customization, you position your business to thrive in a competitive landscape.

Media

Media

Integrations Supported

Braintree
Shopify
Stripe
Checkout Champ
Loop
Ordergroove
Recharge
Recurly
Rivo
Seal Subscriptions
Smartrr

Integrations Supported

Braintree
Shopify
Stripe
Authorize.Net
Bold Commerce
Canopy
Checkout.com
Elavon
Mobinyze
Moneris
Paysafe
RetentionEngine

API Availability

Has API

API Availability

Has API

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Company Facts

Organization Name

Bold Commerce

Date Founded

2012

Company Location

Canada

Company Website

boldcommerce.com/subscriptions

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

Categories and Features

Dynamic Pricing

Not specified

Recurring Billing

Not specified

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