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What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

What is Chargeback?

Chargeback is a cutting-edge application designed for subscription management that leverages AI technology to help individuals track, organize, and cancel unwanted subscriptions. By automatically pinpointing recurring charges, it provides users with valuable insights into their spending habits and assists them in saving money by identifying subscriptions that may no longer serve their interests. The app features capabilities such as automatic subscription detection, comprehensive spending analytics, support for cancellations, and help with disputing unauthorized charges. Furthermore, Chargeback for Business presents a customized subscription management solution that enables companies to seamlessly integrate subscription detection, management, and cancellation into their customer experience. Aimed at banks, fintech firms, and subscription-based platforms, this service equips users with a thorough overview of their recurring payments, simplifying the management or cancellation of their subscriptions. This dual-focus approach not only enhances the efficiency of individual users but also empowers businesses to optimize their subscription management processes, ensuring that they can adapt to the evolving needs of their customer base. Overall, Chargeback stands out as a versatile tool for both consumers and organizations seeking to streamline their subscription experiences.

Media

Media

No images available

Integrations Supported

Braintree
Checkout Champ
Inveterate
Loop
Ordergroove
Recharge
Recurly
Rivo
Seal Subscriptions
Shopify
Skio
Smartrr
Stay AI
Stripe

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Company Facts

Organization Name

Chargeback

Date Founded

2024

Company Location

United States

Company Website

joinchargeback.com

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

Categories and Features

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