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What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

What is Chaser?

Chaser.cash is a specialized solution designed for subscription-based businesses, focusing on revenue recovery by utilizing Stripe's capabilities to regain funds lost due to failed payments and cancellations. The platform operates efficiently by automating the management of common issues, intercepting cancellation requests before they are finalized, and guaranteeing that high-value accounts receive direct interaction from a representative before any automated messages are sent. To address each failed payment, Chaser.cash investigates the underlying reasons—be it expired cards, insufficient funds, issues with 3DS verification, or fraud alerts—and assigns a specific recovery plan that includes the best times for retries and preferred outreach methods. Low-value payment failures are resolved automatically, while high-value accounts are marked for further human evaluation, enabling effective revenue recovery without harming customer relationships. The Cancellation Recovery feature takes a proactive stance during cancellation attempts by offering a branded tool for selecting reasons and automatically initiating save offers. In addition, the platform provides a complimentary 90-day Safe Mode audit that reviews your Stripe ledger to highlight recoverable revenue before any email outreach is executed. By integrating effortlessly through Stripe OAuth with the necessary permissions, Chaser.cash is compatible with various platforms, including Stripe Billing, WooCommerce, Chargebee, and customized shopping carts, ensuring a broad range of functionality. Furthermore, this comprehensive approach not only enhances revenue recovery but also improves overall customer satisfaction by addressing payment issues swiftly and effectively.

Media

Media

No images available

Integrations Supported

Stripe
Braintree
Checkout Champ
Inveterate
Loop
Ordergroove
Recharge
Recurly
Rivo
Seal Subscriptions
Shopify
Skio
Smartrr
Stay AI

Integrations Supported

Stripe
Chargebee
Stripe Billing
WooCommerce

API Availability

Has API

API Availability

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Company Facts

Organization Name

Chaser.cash

Date Founded

2026

Company Location

Belgium

Company Website

www.chaser.cash

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

Categories and Features

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