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What is City2Gether?

A smart city initiative places the needs of citizens at its center by improving interactions with local government and community organizations. The fast-paced urbanization trends we are experiencing today present considerable challenges across various sectors such as economics, social structures, healthcare systems, and logistics. Our environment is saturated with valuable data that often remains untapped due to poor communication and lack of engagement. The aim for a contemporary city in the 21st century is to effectively utilize this data and foster better communication between officials and the populace. It is crucial for citizens to actively participate in civic matters, significantly influencing the future development of their city or region. The collaboration between residents and local authorities is essential for urban advancement, as this partnership enhances community bonds. Moreover, this innovative approach to encouraging dialogue among citizens, combined with the insights gained from data analysis, can lead to significant improvements in the overall quality of life within municipalities. By promoting transparency and engagement, this strategy not only empowers citizens but also ensures that their voices are heard in decision-making processes. Ultimately, this tailored approach strives to tackle the unique challenges of each locality, paving the way for more effective and personalized solutions.

What is CSM CXP?

CSM's Citizen Experience Platform (CXP) is a comprehensive set of tools designed to leverage technology for enhancing the experience of citizens. By pinpointing top-tier features, CSM promotes effective communication between citizens and government entities. The CXP merges excellent citizen-government interactions with cutting-edge technological advancements. Additionally, it includes systems for managing grievances and feedback, as well as a dedicated contact center to further support citizen engagement. This holistic approach aims to create a more responsive and interactive environment for public services.

Media

Media

Integrations Supported

IBM Cloud
Patchworks

Integrations Supported

IBM Cloud
Patchworks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SoyHuCe

Date Founded

2013

Company Location

France

Company Website

www.city2gether.fr/

Company Facts

Organization Name

CSM Technologies

Date Founded

1998

Company Location

India

Company Website

www.csm.tech

Categories and Features

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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