CiverIncident vs. CIS Records Management System

We facilitate the adoption of the best practices in crime scene investigations for your industry by leveraging real-time data collection and software designed for informed decision-making, which improves the results of investigations. CiverIncident™ functions as an all-encompassing Incident Response and Case Management solution, enabling law enforcement organizations to implement their established Policies and Procedures as mobile workflows, thereby ensuring that operations are accurately managed and governed—this guarantees that tasks are executed correctly, promptly, and with the necessary resources while allowing both staff and supervisors to oversee timing effectively. Our software achieves these goals through the incorporation of integrated Business Process Management (BPM) and in-line Rule Sets, providing timely on-site decision support that significantly enhances the effectiveness of crime scene investigations. Moreover, it offers agencies access to interconnected knowledge databases that present all ongoing and previous cases managed by an investigative team on a single interface, further simplifying the investigative process. This comprehensive approach not only boosts operational efficiency but also promotes teamwork among members, ultimately resulting in more successful case resolutions and a stronger foundation for future investigations. By empowering agencies with the tools they need, we help ensure that they can adapt and respond to the challenges of modern crime scene management.

The RMS System enhances the efficiency of records management within the agency by facilitating simultaneous real-time access for multiple departments, including Records, Property and Evidence, Dispatch, Investigations, and Corrections. Built with user convenience in mind, the RMS allows both sworn officers and clerical staff easy access, thanks to its straightforward interface that includes menus, toolbars, and supportive resources, ultimately fostering an effective environment for all users engaged in entering, accessing, and monitoring incidents. Its robust search capabilities empower users to locate information using various criteria such as names, locations, incident types, dates, shifts, license plates, and vehicle details. In addition, the RMS maintains a current Master Name database that contains extensive information, including addresses, relationships, behavioral patterns, specialized tactics, vehicle data, aliases, gang connections, and employment records, among others. This all-encompassing data management system guarantees that personnel can swiftly retrieve crucial information whenever necessary, thereby enhancing the overall operational effectiveness of the agency. As a result, the RMS not only improves responsiveness but also aids in strategic decision-making across the organization.